Does Sur La Table pay their employees well?

According to anonymously submitted Glassdoor reviews, Sur La Table employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Sur La Table. This rating has improved by 17% over the last 12 months.

How satisfied are employees working at Sur La Table?

41% of Sur La Table employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sur La Table 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Sur La Table?

Sales Associate (193) , Kitchen Assistant (102) , Floor Lead (38) , Retail Sales Associate (31) , Store Manager (31) , Assistant Manager (30) , Chef Instructor (27) , Resident Chef (26) , General Manager (22) , Manager (18) , Assistant Store Manager (14) , Seasonal Sales Associate (12) , Culinary Instructor (11) , Assistant Resident Chef (9) , Culinary Lead (8)

What are the pros of working at Sur La Table according to real employee reviews?

"The job itself was fun and the people were great" ((in 81 reviews)); "Great coworkers and a solid company." ((in 37 reviews)); "Flexible hours and fun to work for" ((in 25 reviews)); "Great discounts & foodie staff" ((in 25 reviews)); "Fun cooking classes." ((in 25 reviews))

What are the cons of working at Sur La Table according to real employee reviews?

"Low pay (the last raise they gave me a whopping sixty cents more)." ((in 123 reviews)); "There is NO training for pretty much every position from sales to management to culinary instructors." ((in 46 reviews)); "Good managers can't last long." ((in 43 reviews)); "Upper management has completely lost touch with reality." ((in 37 reviews)); "Floor lead positions and below are only part time with no benefits or major incentive beyond the store discount." ((in 24 reviews))

What are employees saying about Sur La Table layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sur La Table layoffs and their outlook for job security at Sur La Table in 2026.

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Sur La Table

Sur La Table reviews

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3.1

41% would recommend to a friend

(1,058 total reviews)

Jason Goldberger

46% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

2.9

Culture & values

2.8

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,058 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Aug 5, 2017

Sales Associate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

If you have a good and fair manager it's a pretty fun job. The employee discount is great if you have another source of income (because the pay rate is abysmal and you can't purchase much with your paycheck, see below). I'd recommend to a retired person with another income (but then there's the heavy lifting).

Cons

Pay rate is just awful. $9 an hour in a very busy retail store is unfair. There is definitely a revolving door of employees as a result. Required availability is such that a person with a full-time job might find it difficult to have this as a second job, with out suffering burnout. This is not a career sales job, no matter how much you love it.

4.0

Jan 3, 2017

a chaotic mess

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

i guess the best reason to work here is the discount and your fellow employees. not to mention the food

Cons

if you truly want your employees to give their best, give them full time hours so they can learn to grow. also don't expect someone to want to come in to work for four hours and give their best

2.0

Jun 17, 2016

Store Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The product, ability to create lasting business relationships with customers on an intimate level, the people, and obviously the discount.

Cons

Don't expect to have any work/life balance. Growing too fast without investing in training.

Viewing 73 - 75 of 1,058 Reviews

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