Sur La Table reviews

3.1

40% would recommend to a friend

(1,059 total reviews)

Jason Goldberger

41% approve of CEO

28% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
2.0
May 29, 2016

Floor Lead

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discount and flexible hours.

Cons

The management is horrid. After five years working with the company I can say they do not care about you. You can be the most energetic, optimistic person but you will not see more than a 2% raise and no movement in terms of position. The company is aspiring to carry all Sur la Table brands and fewer nice imports.

4.0
May 27, 2016

Sales/Cashier

Recommend
CEO approval
Business Outlook

Pros

The store manager has worked hard to create a fun and friendly working environment. There's very little drama among staff. Discount is very generous, it's hard to not leave a shift without buying something! Also as an employee you get to take one cooking class a month for free. It's a great way to beef up on your cooking skills and product knowledge. Very casual dress, it's nice to work somewhere where I don't have to look like I just stepped out of a fashion plate.

Cons

Constantly asking customers for their email, not everyone wants to be spammed. Mixed messages over the return policy. Management tends to give in to customers who throw a fit just to avoid the customer calling corporate to complain.

4.0
May 25, 2016

Good Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and great discount.

Cons

Upper management does not back customer service decisions made at the store level.

Viewing 697 - 699 of 1,059 Reviews

Glassdoor has 1,088 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.