Sur La Table reviews

3.1

40% would recommend to a friend

(1,060 total reviews)

Jason Goldberger

41% approve of CEO

28% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Oct 19, 2016

Kitchen Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The kitchen assistant works during the cooking classes. Depending on the class and the loudness of the dishwasher, some of what the chef was teaching could be heard. The 40% off discount was nice, though the prices seemed to be marked up by at least 20%. Interaction with the students was enjoyable.

Cons

This is basically a dish washing and janitorial position. Some of the Thai classes even involved washing non stop dishes for up to 3 hours! Everything had a dish--every ingredient. The assistants made the name tags, prepared the tea, put cheese on a dish, folded aprons, greeted the students, cleared the tables, washed dishes then swept the floor, wiped down tables, and took out trash. Most all of the other items listed on the job description were not actually part of the job. The work pace was often extremely fast. Often when one class was done, the assistants scrambled to get things cleaned and set up before students arrived for the next class. Not enough time between classes. Employees were required to have much availability, but then were only given about three 4-hour work days per week. The schedule was put out only days before the shift, sometimes it even changed the same day, making it difficult to impossible to schedule personal time in advance. Many more classes were scheduled during busy seasons. For a late date night class, a kitchen assistant could work until 11:30 pm or later. Often seasoned kitchen assistants were critical to newer employees, reprimanding them for things as trivial as cutting a piece of cheese "too long" or putting something in the dishwasher the "wrong" direction.

3.0
Oct 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Challenging and fast paced. Really great discounts on product.

Cons

Family benefit premium subsidy - none. Felt like words and actions didn't match up from senior leaders.

1.0
Oct 16, 2016

Discount not worth the trouble

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generous product discount on great products.

Cons

Insufficient training at all levels have led to high turnover, especially on the store management level. Unrealistic store budgets lead to payroll cuts, leaving the store vulnerable at peak times, making it more difficult to achieve budget numbers. Store is usually improperly staffed that quite often, that it is usually a manager and one other associate, two if you were lucky enough to have the budget for it. They have difficulty in hiring, training, and retaining, great employees.

Viewing 649 - 651 of 1,060 Reviews

Glassdoor has 1,089 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.