Sur La Table reviews

3.1

40% would recommend to a friend

(1,060 total reviews)

Jason Goldberger

41% approve of CEO

28% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
2.0
May 18, 2017

Floor lead

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

40 % discount. Good team. It's too bad most leave for higher paying jobs within 3 or 4 months. The newer stores are nice.

Cons

Corporate and District Managers are totally out of touch. Every DM we get is mean and brittle. The company has been too slow to move forward with technology and the way people now buy. Also, many of the quality brands, like Revol, have been replaced with crap from china. They even stopped buying decent, branded tissue paper for gift wrapping. Employees are asked to do more and more while managerial positions are cut. Feels like the Titanic; the boat is sinking, while corporate is busy rearranging the deck chairs.

1.0
May 11, 2017

I Give Them A Year

Recommend
CEO approval
Business Outlook

Pros

Some of the great people, both associates and local customers. Generous 40% discount, only off regularly priced merchandise. Associates should be allowed to double-dip off clearance merchandise. Easier/faster to get rid of. For full-timers: benefits.

Cons

What isn't wrong: starts from the top. There's no CEO, no regional, only incompetent higher-ups including a DM that should have been fired a long time ago for his lack of leadership skills (stop pulling out the management book and be human) who do not listen to their staff needs. Guess what? Every store is different. Not one is alike. Get some new interesting merchandise! Every year it's the same items just different color. Boring and uninspiring. Nothing makes you special anymore. Pay your staff more. Never worked in a company where the turnover rate was so high. Learn how to talk to your people. Happy associates-->happy customers. It's not brain surgery. And don't require your staff to fulfill ridiculous availability requirements when you are not even able to give them more than a 4-hour shift a week. Also, the MOD program= garbage! Sometimes there's no one to manage other than one associate.

1.0
May 10, 2017

Open your eyes!

Recommend
CEO approval
Business Outlook

Pros

Decent discount - flexible hours - fun casual environment

Cons

Horrible pay. Terrible executive management (mainly HR)

Viewing 598 - 600 of 1,060 Reviews

Glassdoor has 1,089 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.