Does Superdrug pay their employees well?

According to anonymously submitted Glassdoor reviews, Superdrug employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Superdrug. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Superdrug?

52% of Superdrug employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Superdrug 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Superdrug?

Sales Advisor (447) , Sales Assistant (342) , Team Leader (232) , Sales Associate (164) , Assistant Manager (96) , Part-time Sales Advisor (82) , Store Manager (74) , Sales Adviser (53) , Retail Assistant (41) , Retail Sales Assistant (33) , Customer Service (31) , Customer Assistant (29) , Retail Sales Associate (25) , Supervisor (25) , Manager (21)

What are the pros of working at Superdrug according to real employee reviews?

"Some friendly staff that share the exact same views because the issues are so bad!" ((in 181 reviews)); "You learn new things and new experiences as well as meeting great people" ((in 135 reviews)); "The other sales assistants were friendly and a great team" ((in 117 reviews)); "Good training and office." ((in 40 reviews)); "good benefits and good for confidence" ((in 37 reviews))

What are the cons of working at Superdrug according to real employee reviews?

"management is poor" ((in 225 reviews)); "Pay is low in comparison to many other companies in London (20% less than average unless you are at a senior level)" ((in 219 reviews)); "Area managers are rude and arrogant" ((in 129 reviews)); "Long hours and sometimes long" ((in 118 reviews)); "The management are under so much pressure that they take this out on staff members under them." ((in 45 reviews))

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Superdrug

Part of A.S. Watson Group

Superdrug reviews

3.3

52% would recommend to a friend

(2,588 total reviews)

Peter Macnab

67% approve of CEO

39% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.9

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

Superdrug has an employee rating of 3.3 out of 5 stars, based on 2,588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superdrug employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

3K reviews

4.0

Apr 9, 2026

Sales Assistant review at Superdrug

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Friendly staff, co workers, team.

Cons

Payments take longer than usual to arrive.

4.0

Apr 7, 2026

-

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice colleagues, work that makes a difference

Cons

Angry customers if there’s long queues

Superdrug Response

1mo

Thank you for your review. It’s great to hear that you enjoyed working with friendly colleagues and felt that your role made a difference. We appreciate your feedback about customer frustration during busy periods, such as long queues. Our teams work hard to support customers during peak times, and we truly value and appreciate the effort they put in, especially when the store is busy.

2.0

Apr 5, 2026

terrible

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

the yearly team outing but even then it's mid

Cons

everything. you work too much for too little

Viewing 22 - 24 of 2,588 Reviews

Jobs at Superdrug

Shift Manager - Night Shift

Darlington, North East England, England

Warehouse Operations Manager PM shift

Dunstable, Inglaterra

£66K - £66K /yr

(Employer provided)

View job