Does Superdrug pay their employees well?

According to anonymously submitted Glassdoor reviews, Superdrug employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Superdrug. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Superdrug?

52% of Superdrug employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Superdrug 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Superdrug?

Sales Advisor (447) , Sales Assistant (342) , Team Leader (232) , Sales Associate (164) , Assistant Manager (96) , Part-time Sales Advisor (82) , Store Manager (74) , Sales Adviser (53) , Retail Assistant (41) , Retail Sales Assistant (33) , Customer Service (31) , Customer Assistant (29) , Retail Sales Associate (25) , Supervisor (25) , Manager (21)

What are the pros of working at Superdrug according to real employee reviews?

"Some friendly staff that share the exact same views because the issues are so bad!" ((in 178 reviews)); "Nice people to work with most of the time.able to swap shifts within staff if management agrees and break length is okay too and discounts." ((in 133 reviews)); "The other sales assistants were friendly and a great team" ((in 110 reviews)); "good benefits and good for confidence" ((in 40 reviews)); "Good training and office." ((in 37 reviews))

What are the cons of working at Superdrug according to real employee reviews?

"management is poor" ((in 223 reviews)); "Pay is low in comparison to many other companies in London (20% less than average unless you are at a senior level)" ((in 222 reviews)); "Long hours and sometimes long" ((in 122 reviews)); "Area managers are rude and arrogant" ((in 122 reviews)); "The management are under so much pressure that they take this out on staff members under them." ((in 49 reviews))

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Superdrug

Part of A.S. Watson Group

Superdrug reviews

3.3

52% would recommend to a friend

(2,588 total reviews)

Peter Macnab

67% approve of CEO

39% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.9

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

Superdrug has an employee rating of 3.3 out of 5 stars, based on 2,588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superdrug employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

3K reviews

2.0

Mar 13, 2026

Sale advisor- London

Sale advisor

Recommend

CEO approval

Business Outlook

Pros

normal minimum wage - 30% discount on own brand

Cons

lots of pressure for selling own brand from managers

Superdrug Response

1mo

Thank you for your review. We appreciate you taking the time to share your experience and are pleased to hear that you valued the colleague discount on our own‑brand products. We’re sorry to hear that the pressure around selling own‑brand products affected your experience. Our teams are extremely passionate and work hard to offer our customers the best possible experience and available deals, and we never want this to feel unsupported for our colleagues. Your feedback is important to us and helps us understand where improvements can be made.

4.0

Mar 12, 2026

Great place to work

Shop assistant

Recommend

CEO approval

Business Outlook

Pros

- variety of jobs to be doing, such as tills or restocking. - fair hours - decent pay

Cons

- can be very busy in the store - have to be alert as there are lots of thefts

Superdrug Response

1mo

Thank you for your review. It’s great to hear that you enjoyed the variety of tasks in the role, such as working on tills and restocking, and that you found the hours fair and the pay decent. We also appreciate your feedback about how busy the store can be and the need to stay alert. Your comments are valuable to us, and we’re always looking for ways to support our colleagues while maintaining a safe and well‑run store environment.

4.0

Mar 12, 2026

Review

Fragrance advisor

Recommend

CEO approval

Business Outlook

Pros

Good people, good discount too

Cons

Nothing much really, Some people won't do work and expect you to do it.

Viewing 34 - 36 of 2,588 Reviews

Jobs at Superdrug

Shift Manager - Night Shift

Darlington, North East England, England

Derry, Northern Ireland

£36K - £36K /yr

(Employer provided)

View job