Does Superdrug pay their employees well?

According to anonymously submitted Glassdoor reviews, Superdrug employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Superdrug. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Superdrug?

52% of Superdrug employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Superdrug 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Superdrug?

Sales Advisor (447) , Sales Assistant (342) , Team Leader (232) , Sales Associate (164) , Assistant Manager (96) , Part-time Sales Advisor (82) , Store Manager (74) , Sales Adviser (53) , Retail Assistant (41) , Retail Sales Assistant (33) , Customer Service (31) , Customer Assistant (29) , Retail Sales Associate (25) , Supervisor (25) , Manager (21)

What are the pros of working at Superdrug according to real employee reviews?

"Some friendly staff that share the exact same views because the issues are so bad!" ((in 178 reviews)); "Nice people to work with most of the time.able to swap shifts within staff if management agrees and break length is okay too and discounts." ((in 133 reviews)); "The other sales assistants were friendly and a great team" ((in 110 reviews)); "good benefits and good for confidence" ((in 40 reviews)); "Good training and office." ((in 37 reviews))

What are the cons of working at Superdrug according to real employee reviews?

"management is poor" ((in 223 reviews)); "Pay is low in comparison to many other companies in London (20% less than average unless you are at a senior level)" ((in 222 reviews)); "Long hours and sometimes long" ((in 122 reviews)); "Area managers are rude and arrogant" ((in 122 reviews)); "The management are under so much pressure that they take this out on staff members under them." ((in 49 reviews))

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Superdrug

Part of A.S. Watson Group

Superdrug reviews

3.3

52% would recommend to a friend

(2,588 total reviews)

Peter Macnab

67% approve of CEO

39% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.9

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

Superdrug has an employee rating of 3.3 out of 5 stars, based on 2,588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superdrug employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

3K reviews

5.0

Mar 23, 2026

Great job

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Friendly team, good perks, easy management

Cons

Short staffed on some weekends

Superdrug Response

1mo

Thank you for your review. It’s great to hear that you enjoyed working as part of a friendly team and found the perks and management approach positive during your time with us. We also appreciate your feedback around being short‑staffed at times, particularly over busy weekends. Our teams work hard to provide support where needed, and your comments are helpful as we continue to look at ways to improve the experience for our store teams while delivering the best possible service.

2.0

Mar 23, 2026

ok

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

they pay above minimum wage

Cons

managers are kind of rude and pushy with picking up extra shifts even if you are a student and very pushy with strike rates and card registrations. they are rude when you havent registered enough and want you to register cards without customer consent.

Superdrug Response

1mo

Thank you for your review. We appreciate you taking the time to share your experience and are pleased to hear that you valued the pay and colleague discount. We’re sorry to hear that the pressure around picking up extra shifts and meeting targets impacted your experience. Our teams are extremely passionate and work hard to offer our customers the best possible experience and available deals, and we never want this to feel unsupported or uncomfortable for our colleagues. If you would like to discuss this further, please reach out to our People Advice team at peopleadvice@uk.aswatson.com. Your feedback is important to us and helps us understand where improvements can be made to better support colleagues, particularly those balancing work alongside study.

4.0

Mar 18, 2026

Good place to work

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

nice to work at and enjoyed my experience

Cons

work load was sometimes a bit too much but still manageable

Viewing 28 - 30 of 2,588 Reviews

Jobs at Superdrug

Shift Manager - Night Shift

Darlington, North East England, England

Warehouse Operations Manager PM shift

Dunstable, Inglaterra

£66K - £66K /yr

(Employer provided)

View job