Does Startek pay their employees well?

According to anonymously submitted Glassdoor reviews, Startek employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Startek. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Startek?

74% of Startek employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Startek 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Startek?

Customer Service Representative (560) , Team Leader (210) , Executive (110) , Customer Service Representative (CSR) (98) , Customer Service (80) , Engagement Specialist (78) , Assistant Manager (75) , Quality Analyst (60) , Customer Service Agent (58) , Customer Service Executive (49) , Executive Operations (47) , Senior Executive (44) , Operation Executive (39) , Manager (36) , Customer Service Associate (35)

What are the pros of working at Startek according to real employee reviews?

"good people and a nice location" ((in 117 reviews)); "Work from Home, Flexible Schedule" ((in 113 reviews)); "Very good company and good environment" ((in 74 reviews)); "Good work environment you can learn a lot of things here which help in future." ((in 73 reviews)); "Good colleagues for people who are ready to work" ((in 70 reviews))

What are the cons of working at Startek according to real employee reviews?

"Bad management and leaves not granted easily." ((in 219 reviews)); "Low salary and if it increases it's better to survive with this for a long time." ((in 206 reviews)); "I join this company as a fresher but this company take alot of work and pay low wages." ((in 137 reviews)); "It’s a very toxic company with no benefit and the parking cost me rm11 per day" ((in 59 reviews)); "2. Lack of humanity from leadership – Team Leaders (TLs) and Managers do not treat agents with dignity." ((in 33 reviews))

What are employees saying about Startek layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Startek layoffs and their outlook for job security at Startek in 2026.

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Startek

Startek reviews

3.7

74% would recommend to a friend

(3,595 total reviews)

Bharat Rao

83% approve of CEO

72% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.6

Senior management

3.5

Work/Life balance

3.4

Compensation and benefits

Startek has an employee rating of 3.7 out of 5 stars, based on 3,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Startek employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

4K reviews

1.0

Jul 6, 2021

n/a

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

call volume was very low

Cons

assignment ended with no response from upper management

1.0

Jul 3, 2021

By far the most stressful job I've ever had

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I can't think of a single one.

Cons

Multiple employees have been hospitalized as a result of the stress of this job. High turnover rate. Upper management has their heads in the sand. And don't even get me started on the unrealistic expectations put on everyone -- agents, trainers, coaches, QA -- from upper management, paired with a complete and utter lack of empathy. Ironic, considering how badly they harp on empathy towards customers.

1.0

Jun 25, 2021

Worst employer ever

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The work was easy because they couldn't get anything to work. We just sat around.

Cons

Missing paychecks Late paychecks Supervisor quit The contracted trainer resigned over this trainwreck Was reported absent while present multiple times No lines of communication No response to emails No response to phone calls The promised next job never materialized.

Viewing 190 - 192 of 3,595 Reviews

Jobs at Startek

Remote Bilingual Customer Service Representative

Customer Service Associate - Work from Home

Estados Unidos

View job

Remote Bilingual Customer Service Representative

Customer Service Tech Associate - Mansfield, OH

Customer Service Associate - Myrtle Beach, SC

Estados Unidos

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