Does Startek pay their employees well?

According to anonymously submitted Glassdoor reviews, Startek employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Startek. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Startek?

75% of Startek employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Startek 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Startek?

Customer Service Representative (560) , Team Leader (210) , Executive (110) , Customer Service Representative (CSR) (98) , Customer Service (80) , Engagement Specialist (78) , Assistant Manager (75) , Quality Analyst (60) , Customer Service Agent (58) , Customer Service Executive (49) , Executive Operations (47) , Senior Executive (44) , Operation Executive (39) , Manager (36) , Customer Service Associate (35)

What are the pros of working at Startek according to real employee reviews?

"Work from home is good" ((in 100 reviews)); "Good work environment you can learn a lot of things here which help in future." ((in 81 reviews)); "Good colleagues for people who are ready to work" ((in 66 reviews)); "Good benefits especially with health benefits" ((in 62 reviews)); "Good training and time with trainers to learn system" ((in 60 reviews))

What are the cons of working at Startek according to real employee reviews?

"Bad management and leaves not granted easily." ((in 224 reviews)); "Low salary and if it increases it's better to survive with this for a long time." ((in 216 reviews)); "I join this company as a fresher but this company take alot of work and pay low wages." ((in 143 reviews)); "2. Lack of humanity from leadership – Team Leaders (TLs) and Managers do not treat agents with dignity." ((in 31 reviews)); "Poor leadership and guidance from seniors" ((in 22 reviews))

What are employees saying about Startek layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Startek layoffs and their outlook for job security at Startek in 2026.

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Startek

Startek reviews

3.8

75% would recommend to a friend

(3,595 total reviews)

Bharat Rao

83% approve of CEO

72% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.6

Senior management

3.5

Work/Life balance

3.4

Compensation and benefits

Startek has an employee rating of 3.8 out of 5 stars, based on 3,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Startek employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

4K reviews

4.0

May 8, 2022

Job interview process (Startek Malaysia)

Customer service executive

Recommend

CEO approval

Business Outlook

Pros

The HR is very friendly. There are 2 phone interview and the result of each stages you can get it within 1 day after you got interview

Cons

Sadly once The HR told me I passed all the interview and I got the job offer and signed a contract with them, pandemic hit. At the end they told me that the hiring is on hold due to the situation.

3.0

May 3, 2022

SO SO

Customer care associate

Recommend

CEO approval

Business Outlook

Pros

Timely salary Good working enviroment Good work life balance

Cons

Taking leaves are tough at all time bad management except manager (in my case atleast) the HR had bad management

1.0

Mar 27, 2022

You DON'T want to work here

Chat agent

Recommend

CEO approval

Business Outlook

Pros

Some of your coworkers might be cool

Cons

No communication with higher ups Poor training - You won't be correctly trained on how to do your job and won't receive any help if you need it. Nepotism and Favoritism. If you like drama and being treated like a number/warm body, this is the job for you. HR is absolutely NOT on your side. Don't trust them for a second.

Viewing 160 - 162 of 3,595 Reviews

Jobs at Startek

Customer Service Associate - Work from Home

United States

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Remote Bilingual Customer Service Representative

Customer Service Tech Associate - Mansfield, OH

Customer Service Associate - Myrtle Beach, SC

United States

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Job interview process (Startek Malaysia)

SO SO

You DON'T want to work here

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