Does Startek pay their employees well?

According to anonymously submitted Glassdoor reviews, Startek employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Startek. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Startek?

75% of Startek employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Startek 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Startek?

Customer Service Representative (560) , Team Leader (210) , Executive (110) , Customer Service Representative (CSR) (98) , Customer Service (80) , Engagement Specialist (78) , Assistant Manager (75) , Quality Analyst (60) , Customer Service Agent (58) , Customer Service Executive (49) , Executive Operations (47) , Senior Executive (44) , Operation Executive (39) , Manager (36) , Customer Service Associate (35)

What are the pros of working at Startek according to real employee reviews?

"Remote work from home is nice" ((in 112 reviews)); "good people and a nice location" ((in 109 reviews)); "Good company and Good environment" ((in 81 reviews)); "Good work environment you can learn a lot of things here which help in future." ((in 78 reviews)); "Colleagues was friendly and nice." ((in 69 reviews))

What are the cons of working at Startek according to real employee reviews?

"Bad management and leaves not granted easily." ((in 216 reviews)); "Low salary and if it increases it's better to survive with this for a long time." ((in 201 reviews)); "I join this company as a fresher but this company take alot of work and pay low wages." ((in 143 reviews)); "It’s a very toxic company with no benefit and the parking cost me rm11 per day" ((in 56 reviews)); "2. Lack of humanity from leadership – Team Leaders (TLs) and Managers do not treat agents with dignity." ((in 33 reviews))

What are employees saying about Startek layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Startek layoffs and their outlook for job security at Startek in 2026.

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Startek

Startek reviews

3.8

75% would recommend to a friend

(3,595 total reviews)

Bharat Rao

83% approve of CEO

72% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.6

Senior management

3.5

Work/Life balance

3.4

Compensation and benefits

Startek has an employee rating of 3.8 out of 5 stars, based on 3,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Startek employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

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Reviews by job title

4K reviews

3.0

Jun 21, 2022

Good People

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good management and kind people to help you.

Cons

The work is about as bad as any other customer service job.

1.0

Jun 11, 2022

Needs to be more employee focused

Chat agent

Recommend

CEO approval

Business Outlook

Pros

*remote, get to work from home

Cons

*does not portray that they care for their employees *no outlet or opportunities to get to connect with coworkers. Any conversation that is started gets shut down unless it is work related, so you feel lonely more often than not

1.0

Jun 9, 2022

Terrible pay, unpaid breaks, toxic KPI culture

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Some good people working there, however they should be looking elsewhere where they would get paid far more (deservedly so).

Cons

-The worst pay from any Customer Service job I've seen in Melbourne ($22p/h which is barely enough to survive). -UNPAID BREAKS - most employers pay for your two 15 min rest breaks, Startek does not. -Insane focus on KPIs and they display them to your whole department for everyone to see - almost making it a game and a way to humiliate staff who have worse statistics.

Viewing 154 - 156 of 3,595 Reviews

Jobs at Startek

Remote Bilingual Customer Service Representative

Customer Service Associate - Work from Home

Estados Unidos

View job

Remote Bilingual Customer Service Representative

Customer Service Tech Associate - Mansfield, OH

Customer Service Associate - Myrtle Beach, SC

Estados Unidos

View job

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Good People

Needs to be more employee focused

Terrible pay, unpaid breaks, toxic KPI culture

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