Does Startek pay their employees well?

According to anonymously submitted Glassdoor reviews, Startek employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Startek. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Startek?

75% of Startek employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Startek 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Startek?

Customer Service Representative (560) , Team Leader (210) , Executive (110) , Customer Service Representative (CSR) (98) , Customer Service (80) , Engagement Specialist (78) , Assistant Manager (75) , Quality Analyst (60) , Customer Service Agent (58) , Customer Service Executive (49) , Executive Operations (47) , Senior Executive (44) , Operation Executive (39) , Manager (36) , Customer Service Associate (35)

What are the pros of working at Startek according to real employee reviews?

"Remote work from home is nice" ((in 112 reviews)); "good people and a nice location" ((in 109 reviews)); "Good company and Good environment" ((in 81 reviews)); "Good work environment you can learn a lot of things here which help in future." ((in 78 reviews)); "Colleagues was friendly and nice." ((in 69 reviews))

What are the cons of working at Startek according to real employee reviews?

"Bad management and leaves not granted easily." ((in 216 reviews)); "Low salary and if it increases it's better to survive with this for a long time." ((in 201 reviews)); "I join this company as a fresher but this company take alot of work and pay low wages." ((in 143 reviews)); "It’s a very toxic company with no benefit and the parking cost me rm11 per day" ((in 56 reviews)); "2. Lack of humanity from leadership – Team Leaders (TLs) and Managers do not treat agents with dignity." ((in 33 reviews))

What are employees saying about Startek layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Startek layoffs and their outlook for job security at Startek in 2026.

Startek reviews

3.8

75% would recommend to a friend

(3,595 total reviews)

Bharat Rao

83% approve of CEO

72% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.6

Senior management

3.5

Work/Life balance

3.4

Compensation and benefits

Startek has an employee rating of 3.8 out of 5 stars, based on 3,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Startek employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Jun 23, 2023

No shortcut, only pure and hard work is must for succeed.

Content writer

Recommend

CEO approval

Business Outlook

Pros

Inspiring and innovative, follow rooles are basis.

Cons

more salary, resect for others can they do.

Startek Response

2y

Thank you for your feedback.

2.0

Jun 23, 2023

Pros: Overall Experience || Cons: Worst Team Leader ever

Executive customer service

Recommend

CEO approval

Business Outlook

Pros

- The career growth is very promising for a fast-learner and people who are able to express their ideas and communicate properly with the higher ups. - The team members under the supervision of the English Team Leader (TL) for Klook Project is very entertaining and fun to work with.

Cons

- Bad English TL (Klook Project) who does not know how to treat members equally. TL also did not portray satisfactory leadership skills and did not correctly advise the team members who were making mistakes. - The said TL did not take actions seriously on improving her mistakes that she did but keep on defending herself over the critiques / rating / comments given regarding the attitude. - The TL did not deserve to be a TL since she could not keep herself updated with the client's requirements proactively. - TL is racist. When spoken about this matter, the TL keep defending herself with unjust reasonings. - TL is slow when catering to any issue that comes up that requires TL's attention. For example, escalation / approval matter. - TL is too stressed about little things, such as when subordinates are chatting to each other (when their work is already done and no chats are coming in), and ends up asking everybody to face towards the PC. Overall, the experience with the English TL for Klook Project was a very terrible one, which was one of the reasons why I left this company.

2.0

Apr 17, 2023

-

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Quite friendly environment and learning some skills

Cons

No career growth and some people really toxic

Startek Response

3y

We're glad to learn that you enjoyed the friendly environment and opportunity to learn. We hope you shared your concerns with your local HR business partner or Team Leader while you were a Startek associate.

Viewing 136 - 138 of 3,595 Reviews

Jobs at Startek

Customer Service Associate - Work from Home

Estados Unidos

View job

Remote Bilingual Customer Service Representative

Customer Service Tech Associate - Mansfield, OH

Customer Service Associate - Myrtle Beach, SC

Estados Unidos

View job

Startek

Startek reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

No shortcut, only pure and hard work is must for succeed.

Pros: Overall Experience || Cons: Worst Team Leader ever

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