Startek reviews

3.7

74% would recommend to a friend

(3,597 total reviews)
avatar

Bharat Rao

83% approve of CEO

72% positive business outlook

Startek has an employee rating of 3.7 out of 5 stars, based on 3,597 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Startek employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

4K reviews
3.0
Oct 10, 2025

Salary is biggest Issue

Recommend
CEO approval
Business Outlook

Pros

Reporting Management is good, especially for the LOB HireRight BVG - Crims. Understand problems Good HR support but they could not able todo much (if you know why)

Cons

No on works on paperwork. They will promote you,u saying it is learning, and if there is a coming opening within the team we will promote you as per the paper. Yet they will hire from outside to hold your promotion. No apprisal. They will take blood and sweat from you; if you do not meet KRA of your position, your life will be in a mess. Yet end of the year, they will say, Sorry, we were not able to meet site revenue, we cannot give an appraisal. Agents work for decades without any single increment

4.0
Oct 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly Culture and People. Heart of CBD Really Fancy Coffee Machine WFH encouraged

Cons

Heavy workload - calls, admin engineered for back-to-back customer queries and work without break. Mentally exhausting Personal and bathroom breaks heavily monitored - not allowed to leave desk without being questioned, and logging process unduly onrous. Exploit VISA and migrant workers to force compliance under threat of deportation. Leads to worse work conditions. Low pay. High turnover - don't expect long-lasting friendships. No networking or socialising. Can be lonely. Irregular hours

Viewing 118 - 120 of 3,597 Reviews

Glassdoor has 3,993 Startek reviews submitted anonymously by Startek employees. Read employee reviews and ratings on Glassdoor to decide if Startek is right for you.