Does Startek pay their employees well?

According to anonymously submitted Glassdoor reviews, Startek employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Startek. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Startek?

75% of Startek employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Startek 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Startek?

Customer Service Representative (559) , Team Leader (210) , Executive (110) , Customer Service Representative (CSR) (98) , Customer Service (80) , Engagement Specialist (78) , Assistant Manager (75) , Quality Analyst (60) , Customer Service Agent (58) , Customer Service Executive (49) , Executive Operations (47) , Senior Executive (44) , Operation Executive (39) , Manager (36) , Customer Service Associate (35)

What are the pros of working at Startek according to real employee reviews?

"Work from home is good" ((in 114 reviews)); "good people and a nice location" ((in 113 reviews)); "Good work environment you can learn a lot of things here which help in future." ((in 81 reviews)); "Company is good infrastructure is good environment is bad" ((in 80 reviews)); "1. Good and friendly colleague" ((in 70 reviews))

What are the cons of working at Startek according to real employee reviews?

"Bad management and leaves not granted easily." ((in 221 reviews)); "Low salary and if it increases it's better to survive with this for a long time." ((in 202 reviews)); "I join this company as a fresher but this company take alot of work and pay low wages." ((in 144 reviews)); "No work life balance and no career trajectory" ((in 42 reviews)); "2. Lack of humanity from leadership – Team Leaders (TLs) and Managers do not treat agents with dignity." ((in 32 reviews))

What are employees saying about Startek layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Startek layoffs and their outlook for job security at Startek in 2026.

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Startek

Startek reviews

3.8

75% would recommend to a friend

(3,592 total reviews)

Bharat Rao

83% approve of CEO

73% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.6

Senior management

3.5

Work/Life balance

3.4

Compensation and benefits

Startek has an employee rating of 3.8 out of 5 stars, based on 3,592 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Startek employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Jan 13, 2011

My experience at Startek is very worrisome: not so much the "taking calls" aspect, but all the under lying "startek" .

Agent

Recommend

CEO approval

Business Outlook

Pros

I like giving good customer service, I take pride in my work. Trying to do everything to the best of my ability, you can't do that here.

Cons

Training, training, training! Almost no system training! Coaching! Honor your word!

2.0

Aug 27, 2010

StarTek Review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

StarTek has flexable work schedules where your start and stop times can flex one hour either way or even lenghten your lunch by up to one hour.

Cons

StarTek does not support their employees. They do not "honor" Doctor's notes for special needs. Medical, Dental and Vision packages are expensive for little coverage.

2.0

Jun 9, 2010

StarTek in general

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If one shows up for work, does what is expected and stays for over two years.... time off work won't generally be a problem but the company MUST be notified 30 days in advance or somewhere with enough time in advance. One should not spring anything on them. The benefits DO pay for most generic perscriptions.

Cons

Workers over 40 and minorities not exactly treated with maturity and respect. If anyone in management so much as suspects any bad-talk, whether one is guilty or not, things are NOT going to be easy.

Viewing 3589 - 3591 of 3,592 Reviews

Jobs at Startek

Customer Service Tech Associate

Customer Service Associate - Work from Home

United States

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Remote Bilingual Customer Service Representative

Customer Service Tech Associate - Mansfield, OH

Customer Service Associate - Myrtle Beach, SC

United States

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My experience at Startek is very worrisome: not so much the "taking calls" aspect, but all the under lying "startek" .

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