Does Startek pay their employees well?

According to anonymously submitted Glassdoor reviews, Startek employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Startek. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Startek?

75% of Startek employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Startek 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Startek?

Customer Service Representative (559) , Team Leader (210) , Executive (110) , Customer Service Representative (CSR) (98) , Customer Service (80) , Engagement Specialist (78) , Assistant Manager (75) , Quality Analyst (60) , Customer Service Agent (58) , Customer Service Executive (49) , Executive Operations (47) , Senior Executive (44) , Operation Executive (39) , Manager (36) , Customer Service Associate (35)

What are the pros of working at Startek according to real employee reviews?

"Work from home is good" ((in 114 reviews)); "good people and a nice location" ((in 113 reviews)); "Good work environment you can learn a lot of things here which help in future." ((in 81 reviews)); "Company is good infrastructure is good environment is bad" ((in 80 reviews)); "1. Good and friendly colleague" ((in 70 reviews))

What are the cons of working at Startek according to real employee reviews?

"Bad management and leaves not granted easily." ((in 221 reviews)); "Low salary and if it increases it's better to survive with this for a long time." ((in 202 reviews)); "I join this company as a fresher but this company take alot of work and pay low wages." ((in 144 reviews)); "No work life balance and no career trajectory" ((in 42 reviews)); "2. Lack of humanity from leadership – Team Leaders (TLs) and Managers do not treat agents with dignity." ((in 32 reviews))

What are employees saying about Startek layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Startek layoffs and their outlook for job security at Startek in 2026.

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Startek reviews

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3.8

75% would recommend to a friend

(3,592 total reviews)

Bharat Rao

83% approve of CEO

73% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.6

Senior management

3.5

Work/Life balance

3.4

Compensation and benefits

Startek has an employee rating of 3.8 out of 5 stars, based on 3,592 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Startek employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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Reviews by job title

4K reviews

4.0

Oct 14, 2012

Second to none

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Professionalism. The company may have its share of "rotten eggs" but the overall experience working for this company is all worth the time, effort and sacrifices.

Cons

There are always "delusional demigods" in any corporate structure. These hidden individuals are good in showing two faces at a click of the finger. They are well timed and well verse in acting.

1.0

Oct 12, 2012

THE MOST UNPROFESSIONAL COMPANY I HAVE EVER WORKED FOR!!!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

benefits....... working from home.... guaranteed 40 hours

Cons

The system doesn't work AT ALL!!! The people who are supposed to train you know exactly what you know which is nothing. The pay is horrible for call center work... you have to learn more than 10 different systems that are not easy to learn in the small amount of time they give you. The training is not adequate. There is no practice system so you have to learn in live accounts which is HORRIBLE. They are clueless! All of the tech people are from the Phillipines and they have no idea what is wrong this thoroughly flawed system. I missed half of my at home training because my system was not working. Horrible experience.

4.0

Oct 5, 2012

Startek is a new company when I just applied and it feels so exciting to be on a new company!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Last 2010 when I applied they offer a high basic salary as compared to other neighboring call center. The

Cons

After a few months when I was hired they lowered the basic salary for those new employees.

Viewing 3556 - 3558 of 3,592 Reviews

Jobs at Startek

Customer Service Tech Associate

Customer Service Associate - Work from Home

Estados Unidos

View job

Remote Bilingual Customer Service Representative

Customer Service Tech Associate - Mansfield, OH

Customer Service Associate - Myrtle Beach, SC

Estados Unidos

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Second to none

THE MOST UNPROFESSIONAL COMPANY I HAVE EVER WORKED FOR!!!!!

Startek is a new company when I just applied and it feels so exciting to be on a new company!

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