Does Startek pay their employees well?

According to anonymously submitted Glassdoor reviews, Startek employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Startek. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Startek?

75% of Startek employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Startek 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Startek?

Customer Service Representative (560) , Team Leader (210) , Executive (110) , Customer Service Representative (CSR) (98) , Customer Service (80) , Engagement Specialist (78) , Assistant Manager (75) , Quality Analyst (60) , Customer Service Agent (58) , Customer Service Executive (49) , Executive Operations (47) , Senior Executive (44) , Operation Executive (39) , Manager (36) , Customer Service Associate (35)

What are the pros of working at Startek according to real employee reviews?

"Good people and a nice location" ((in 118 reviews)); "Work from home is good" ((in 98 reviews)); "Good work environment you can learn a lot of things here which help in future." ((in 80 reviews)); "Good colleagues for people who are ready to work" ((in 70 reviews)); "Good training and time with trainers to learn system" ((in 61 reviews))

What are the cons of working at Startek according to real employee reviews?

"Bad management and leaves not granted easily." ((in 226 reviews)); "Low salary and if it increases it's better to survive with this for a long time." ((in 200 reviews)); "I join this company as a fresher but this company take alot of work and pay low wages." ((in 141 reviews)); "No work life balance and no career trajectory" ((in 40 reviews)); "2. Lack of humanity from leadership – Team Leaders (TLs) and Managers do not treat agents with dignity." ((in 33 reviews))

What are employees saying about Startek layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Startek layoffs and their outlook for job security at Startek in 2026.

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Startek

Startek reviews

3.8

75% would recommend to a friend

(3,593 total reviews)

Bharat Rao

83% approve of CEO

73% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.6

Senior management

3.5

Work/Life balance

3.4

Compensation and benefits

Startek has an employee rating of 3.8 out of 5 stars, based on 3,593 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Startek employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Apr 24, 2013

Love the people hate the upper management

Team leader

Recommend

CEO approval

Business Outlook

Pros

Fun place to work policies are lenient but cant be abused

Cons

Hate the policy removed our OT and holiday pay for management level after 8months which was clearly stated in our contracts that we can take advantage of.

1.0

Apr 4, 2013

Very unprofessional HR and Management Depts.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There are no "pros" for this company. Please see "Cons".

Cons

Very unprofessional management staff. Extremely high attrition rate. No professional dress code. I came to work dressed professionally and my contemporaries thought I was a member of management. I came from a large firm in a big city where business was conducted in a particular fashion. This company fell incredibly short of even the smallest level of professionalism both in management, and staff.

1.0

Mar 25, 2013

No strategic direction, and constantly changing plans

Director

Recommend

CEO approval

Business Outlook

Pros

Opportunities abound...since they are lean, you can do a lot, if you want to. This also gives you a a chance to learn and be responsible for many things

Cons

Not enough time given to see results? The company changes leadership and strategy so much, that they don't give any particular strategy enough time to succeed

Viewing 3544 - 3546 of 3,593 Reviews

Jobs at Startek

Customer Service Associate - Work from Home

Estados Unidos

View job

Remote Bilingual Customer Service Representative

Customer Service Tech Associate - Mansfield, OH

Customer Service Associate - Myrtle Beach, SC

Estados Unidos

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Love the people hate the upper management

Very unprofessional HR and Management Depts.

No strategic direction, and constantly changing plans

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