Startek reviews

3.8

75% would recommend to a friend

(3,595 total reviews)
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Bharat Rao

83% approve of CEO

72% positive business outlook

Startek has an employee rating of 3.8 out of 5 stars, based on 3,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Startek employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

4K reviews
2.0
Feb 23, 2014

A Self-Defeating Organization

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very, very easy to get hired - the company is notorious for hiring most any applicant out of knowledge that the industry has high turnover and that they have gotten worst than most.

Cons

Approach to management is that the company does whatever is needed to manage the contracts with its clients, regardless of the spirit of the work done or the impact on staff. Many sites operate out of fear of the loss of a contract or the decision of head office that it can be cheaper for them to do something elsewhere. There are no rewards for doing well - a reasonably popular schedule is only available with medical requirements in most operating areas. Corporate expectation is that staff's non-work life is irrelevant to their desire to have maximum flexibility in addressing their own needs, and that that is just what the work world is like (actually, it isn't.)

2.0
Feb 17, 2014

Leaves a lot to be desired

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Promote from within. Pay is competitive for the job markets they exist within. Offer benefits; PTO, Health, Dental. Holiday Pay

Cons

Will embellish on possibilities in order to get what they want from employees. Very Political environment- just like high school only worse. Change company policies like the wind in order to hire and fire and demote as they please

1.0
Feb 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Working from Home is the only positive thing about this job.

Cons

The rules change on a daily bases.You cannot get a clear answer from management. Don't even bother with the HR dept in Cincinnati. They have no idea on what they are doing. The computer and phone systems keeps crashing. My system has been down for days at times and I don't get paid for their problems. They have shift bids about every 4 months and make up new rules on how you can qualify for a better work shift. There is nothing positive to say about this company. I doubt if they will be around much longer. Run the other way if they offer you a job!

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Glassdoor has 3,990 Startek reviews submitted anonymously by Startek employees. Read employee reviews and ratings on Glassdoor to decide if Startek is right for you.