Startek reviews

3.7

74% would recommend to a friend

(3,595 total reviews)
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Bharat Rao

83% approve of CEO

72% positive business outlook

Startek has an employee rating of 3.7 out of 5 stars, based on 3,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Startek employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

4K reviews
1.0
Jul 22, 2014
Recommend
CEO approval
Business Outlook

Pros

None. Nothing is good about this company.

Cons

Management is incompetent. I worked with a great group of people and I felt like our team was quite successful, however the management brought everyone down. One woman who got promoted to management after three months on the job let it go to her head. She would yell at the team, make up lies about people she didn't like, and take her "fake complaints" to HR just to get those people in trouble, even though they never did anything wrong. She actually got someone fired by lying to HR about them. The HR manager was completely rude, unfair and bias. She was not someone I would want controlling that department. She played favorites and treated everyone else badly. She would come in late, leave early, and constantly close her door so she could talk on her cell phone and have her personal conversations on the company dime. They didn't do a very good job of training people once they were hired. They claim they provide paid training and once you start you'll be able to completely do your job without having any questions. Lies! They do provide training but afterward most people were lost on what to do, no one seemed to want to help, and our supervisor at the time stepped down because he was so confused on what his job expectations were. Most people here just do their job and go home. Some get caught up in the office gossip and try to get involved in other people's lives. Some people were friendly but some were just down right rude, even on the phone to customers. Whenever someone would complain to HR it was not kept confidential, the HR manager would go around and ask people what their thoughts were regarding the complaint. She would often order pizza to be delivered to her office and invite her favorite employees up there to share the pizza with her. She was not professional at all and walked around gossiping more than attempting to do her job.

1.0
Jul 10, 2014

Worst Place Ever!

Recommend
CEO approval
Business Outlook

Pros

There were no pros while working for Star Tek.

Cons

This is the worst place I have ever worked! horrible management, not at the local level but at the corporate level. pay was never correct, the WAH tech support was beyond horrible and cant understand them, they don't help you when your system is down. Didn't get paid for down time when their system was down , but was expected to sit there for days until they fixed it. the only way I could sign up for my medical benefits was on their system, and mine as well as others were down, and we were told we had to wait until open enrollment. Turn over rate so high we had to work in departments that we were not trained in but would be reprimanded for doing something wrong. I could go on and on about the cons. If you are considering working here run the other way!

Viewing 3514 - 3516 of 3,595 Reviews

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