Startek reviews

No backbone or desire at the corporate level to TRULY care for employees or stand up for them when negotiating contracts with clients. Pay is low and benefits are expensive. Lower management is so tied up with jumping through hoops and managing stats, they don't have time to truly coach and mentor teams; Often management will ignore underlying issues and just try to paint a pretty picture or make you feel guilty for negative feelings about a situation, rather than trying to make it better. Once you're trained for one line of business, the company refuses to let you transfer to another you might be better suited for. HR seems unable or unwilling to hire mature, stable people. Often like working in a middle school; How do they give positive strokes to the employees? By tossing candy bars at them. Really? Like throwing fish at trained seals. Some supervisors have their own favorites and will bend the rules for them. Upper management seems to have no empathy for employees.

Call center work is always tough, but that atmosphere of we are in this together helps a lot. Little leeway sick time so people with little kids can have a hard time.