Does Startek pay their employees well?

According to anonymously submitted Glassdoor reviews, Startek employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Startek. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Startek?

74% of Startek employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Startek 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Startek?

Customer Service Representative (560) , Team Leader (210) , Executive (110) , Customer Service Representative (CSR) (98) , Customer Service (80) , Engagement Specialist (78) , Assistant Manager (75) , Quality Analyst (60) , Customer Service Agent (58) , Customer Service Executive (49) , Executive Operations (47) , Senior Executive (44) , Operation Executive (39) , Manager (36) , Customer Service Associate (35)

What are the pros of working at Startek according to real employee reviews?

"good people and a nice location" ((in 117 reviews)); "Work from home, good pro" ((in 108 reviews)); "Good work environment you can learn a lot of things here which help in future." ((in 84 reviews)); "Friendly and Good environment to work" ((in 80 reviews)); "Good colleagues for people who are ready to work" ((in 68 reviews))

What are the cons of working at Startek according to real employee reviews?

"Bad management and leaves not granted easily." ((in 221 reviews)); "Low salary and if it increases it's better to survive with this for a long time." ((in 204 reviews)); "I join this company as a fresher but this company take alot of work and pay low wages." ((in 143 reviews)); "It’s a very toxic company with no benefit and the parking cost me rm11 per day" ((in 58 reviews)); "2. Lack of humanity from leadership – Team Leaders (TLs) and Managers do not treat agents with dignity." ((in 34 reviews))

What are employees saying about Startek layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Startek layoffs and their outlook for job security at Startek in 2026.

What are the top reviewed Startek locations?

Buenos Aires , Córdoba , San Miguel de Tucumán , Mar del Plata , Tafí Viejo

Startek reviews

3.7

74% would recommend to a friend

(3,595 total reviews)

Bharat Rao

83% approve of CEO

72% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.6

Senior management

3.5

Work/Life balance

3.4

Compensation and benefits

Startek has an employee rating of 3.7 out of 5 stars, based on 3,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Startek employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Mar 17, 2015

A positive workplace with supportive leadership.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

StarTek Mansfield is better than other call centers. People there care about me and want me to have a good day.

Cons

Sometimes the calls are difficult or you deal with an angry customer, but I haven't had a job yet where that isn't the case. And dealing with an angry customer over the phone us a lot easier than dealing with an angry table when you're working at a restaurant!

3.0

Mar 15, 2015

It's a job

Customer service representative ii

Recommend

CEO approval

Business Outlook

Pros

I get some experience that I can put on a resume, I get a regular paycheck

Cons

The advencement opportunities are not worth what they pay, The phone queue keeps getting messed up and sending calls that agents can't comlete because of lack of training/access for call type, Nearly impossible to get schedule changed

1.0

Mar 6, 2015

Everyday I continue to work for this detestable place, that day is the worst day of my life.

Cae

Recommend

CEO approval

Business Outlook

Pros

My fellow colleagues. We are all in the same boat. Everyone of them care about one another and helping out because Lord knows the supervisors don't.

Cons

$9.00/hr. Isn't worth it. For what they put us through. They are a call center and the suits do not know how to communicate with the labor to let us know of changes we may see or deal with. They switch LOB on us w/o warning. They put people's lives at risk when weather is bad by not letting us leave without penalty but they don't reward those who stay with higher pay. We get pizza. Worth the risk? Under appreciate everything we do. Supervisors are very vindictive. Especially one. Everyone hopes she dies. Yet she is rewarded all the time. Going by script doesn't improve quality. 11 minutes per call. Quality is how you keep customers and keep them happy. Quantity is how to lose them.

Viewing 3478 - 3480 of 3,595 Reviews

Jobs at Startek

Customer Service Associate - Work from Home

Estados Unidos

View job

Remote Bilingual Customer Service Representative

Customer Service Tech Associate - Mansfield, OH

Customer Service Associate - Myrtle Beach, SC

Estados Unidos

View job

Startek

Startek reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A positive workplace with supportive leadership.

It's a job

Everyday I continue to work for this detestable place, that day is the worst day of my life.

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