Starbucks reviews

The culture in certain organizations of the company are toxic. People have gotten away with treating support staff and individual contributors so poorly that is has almost become a permanent state if mind. Problem people are not dealt with. They are given too many chances even when they have shown no changes in quilling their dismissive, discriminatory and condescending behavior. These single point of failure people seem to be kept around because of their tribal knowledge at the expense of moral and growing talent. The sense of cross team collaboration is an illusion with in an org. Management does things behind employees backs like forcing someone to backfill a role but if that role takes more than 6 months to fill that person can lose their position so now that person is out of a job. People will get moved in project roles or special positions and a month later it's suddenly been eliminated. People in leadership roles will just spend money on subscriptions and products without consulting finance or senior leaders leaving money tied up for years and no room to grow talent

Unrealistic expectations are placed upon the employees. Store managers are over worked. This company attracts and hires people that do not fit in mainstream society. I feel like I am working in the land of misfits. Even though I recruit and hire better people, they do not stay. If you are not a liberal- move on. Also, many innovative and added benefits for the customer have been done at the expense of the employees, example: they added mobile order and pay options for the customer but no extra labor to execute it properly. The purpose was to eliminate the long wait but only caused the customer to be angry at the barista when they still had to wait. Also, they added many great food items but no additional freezer or refrigeration to allow for food sales growth; which is a metric you must meet.