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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,140 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      5.0
      Apr 8, 2021

      Great company!

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very positive environment! Very friendly staff , like being in one big family! Very good for progression and a really good management team!

      Cons

      Nothing bad too say about the company!

      1.0
      Oct 5, 2019

      Circling the drain

      Senior project/program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary and bonus combined to make this on par with Microsoft and other big tech companies in the Seattle area.

      Cons

      There have been several big rounds of layoffs in Marketing and the Creative studio over the last year and it's not the first time they've gone through this cycle. It's a very unstable place to work which causes it to be very stressful. There's a re-org every 3 months, making it impossible to keep up with changing expectations of each team and position. I wish I had left sooner, it was a really unpleasant experience. The creative studio in particular has a gossipy high school vibe with a lot of negativity. Thank you next.

      4.0
      Dec 8, 2014

      Was great until the politics got in the way

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was working on innovative projects that felt like they really mattered to the company and the environment at large. Starbucks really does care about the environment and the community, it is not just lip service like some companies. Benefits are good, particularly vacation time. Starts at the typical two weeks but increases much faster, starts at three years rather than usual five. It is an exceptional policy that allows full benefits at only 20 hours per week. There are many opportunities to grow your career. Interdepartmental transfers are encouraged and there are many opportunities for time limited assignments to try out different roles within the company. There is an annual employee survey that is taken seriously by the executives. Problems flagged by the survey actually get addressed.

      Cons

      Tends to be a disconnect between senior leadership and mid-level management. A lot of politics happen here and people tend to lose sight of company goals. There is a strong passive-aggressive culture, it takes a lot of follow up and general pestering to get things done. While there are a lot of growth opportunities within the company compensation can lag far behind. It can take years to reach a pay-scale that is appropriate for the work that you are doing.

      Viewing 13 - 15 of 85,140 Reviews
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      Glassdoor has 90,836 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.