Starbucks reviews

3.5

56% would recommend to a friend

(85,395 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,395 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company structure with onboarding, work procedures, and organization of task flow.

Cons

Customers are the absolute worst, so entitled.

3.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Benefits and good first job

Cons

Too many rules, and terrible work environment. and for some reason always understaffed!

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Starbucks Response
1w
Thank you for sharing your feedback. We value your input and will take it into consideration as we strive to grow and provide the best experience for our partners.
1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

You get benefits even for working just 20 hours a week

Cons

Worst job. You're a slave making a slave's wage. They tell you that you're hired for a full-time position but then proceed to give you 12 to maximum 25 hrs a week and usually it is on the lower end. And to get more hours you have to pick up shifts at other stores all around the district just to get lucky and maybe get 35-36 hrs. Unbelievable. Even McDonald's makes it easy to give you 40 hrs and you get paid around the same that you would there. This job is for angst teens mainly in high-school or possibly in college. Anything beyond that and you're getting finessed and played with. And to make matters worse most shifts range from 4-6 hrs averaging around 5 hrs a shift. So yes you will end up coming in 4 to 5 days out the week just work around 20-25 hrs max.. and also if you work a 6 hr or longer shift you're forced to take a 30 minute unpaid break so you're really getting paid for 5 1/2 hrs worth of pay. Oh yea and if you work anything less than that you only get a 10 minute where you're rushing to scarf food and drink down you're stomach and don't even have enough time to use the bathroom before hopping on the floor. And if its busy you won't even have time to heat up you're food or make the drink you truly want, so yea good luck

Viewing 124 - 126 of 85,395 Reviews

Glassdoor has 91,110 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.