Starbucks reviews

3.5

56% would recommend to a friend

(85,405 total reviews)
avatar

Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,405 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
5.0
Mar 30, 2017
Recommend
CEO approval
Business Outlook

Pros

There are so many advantages to working for this company*. Corporate definitely knows how to keep their customers happy--by always working to keep their employees happy. I don't know of many other companies that genuinely strive to be good to their people, especially a corporation of their size. Some of the most notable perk include: - Full health coverage at 20 hours/week. While the available insurance plans were significantly better a decade ago, the newer plans are still much better than those of most other companies, & they don't cost an arm & a leg. Less benefits for higher premiums has become the norm across the board with most health insurance companies in recent years, but Starbucks still does what it can to provide its' people with the best value possible. - Ongoing training opportunities for those who are interested, & a culture that encourages increased responsibility & management positions within a reasonable time frame to those who prove themselves & are interested in such roles. - Flexible scheduling & promotion of a healthy work/life balance. - Great working environment, even during the most chaotic rushes, as a result of fostering the benefits of good teamwork & communication. - College education offered to those who qualify. *I am referring to the company as a whole. There are sometimes extreme differences in two stores within the same district, so it really all depends on who the Store Manager & Assistant Store Manager are.

Cons

It doesn't matter where you go--there will ALWAYS be demanding, entitled people who insist you remake their drink three times because the foam in their grande nonfat cappuccino isn't nonfat-y enough. You just have to smile, remake the drink, & not take it personally.

5.0
Mar 7, 2017

Store manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company all around. They love their people and take great care of them.

Cons

Behind on technology. I sometimes am baffled at some of the thing we have to do and how long simple tasks take to get done.

4.0
Nov 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours, free coffee and free drinks, opportunity to move up in company is available for those who wish to do so.

Cons

Pay is not very competitive compared to other companies offering similar products and services. Tips vary widely on the location of the store and can greatly reduce amount of money made.

Viewing 85297 - 85299 of 85,405 Reviews

Glassdoor has 91,121 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.