Starbucks reviews

3.5

56% would recommend to a friend

(85,406 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Aug 31, 2008
Recommend
CEO approval
Business Outlook

Pros

Free 1lb of coffee per week, health benefits for employees working average of 20 hrs per week, 20% employee discount on store merchandise. Time off requests honored 100% of the time in my experience.

Cons

Inflexible scheduling, especially regarding shift supervisors, but also making it difficult for baristas to get their required 20 hours per week for benefits. More times than I can count on both hands co-workers have fallen 30 minutes to an hour short over the quarter due to strict clocking in and out procedures. Shift Supervisors are given entirely disproportional increase in work to increase in pay. As a shift, I was called in more than once at 6am due to another shift not showing for work. Harassment complaint made to manager handled completely inappropriately.

2.0
Aug 19, 2008
Recommend
CEO approval
Business Outlook

Pros

It is a great company to work for

Cons

dealing with customers that thing that we are machines and think that we are odd

Viewing 85261 - 85263 of 85,406 Reviews

Glassdoor has 91,122 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.