Starbucks reviews

3.5

56% would recommend to a friend

(85,429 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
5.0
Apr 12, 2009
Recommend
CEO approval
Business Outlook

Pros

Incredible benefits (Health, Dental, Vision, 401k, Stock options, Reduced price on Shares), and a tremendous willingness to work with their part-time employees multitude of obligations. Terrific if you like interacting with people. To see the same customers, over and over, is wonderful, and you build a real rapport.

Cons

Very early hours, and wearing on the body with so much time standing. Usually my hips/calves would ache, as well as my back. The breaks are reasonable, happening every 2 hours (in an ideal world), but standing for 6-8 hours, cumulatively, is inherently tough on your body. Also, the coffee, regrettably, isn't the most refined product. Granted, it's my personal palette, but there are many other roasters/coffee companies who have a gentler, and more fully rounded flavor. Starbucks tends to impart a harsher, edgier, and often noted as burnt flavor to their beans. A shame, really, because they really are lovers of good coffee, just different then what I guess I like

5.0
Apr 6, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits for partime workers in a college town is extremely hard to find. I loved how Starbucks gave even part time employees health insurance and stock options. And the free coffee was a perk as well!

Cons

The hours, but that is to be expected when working at a coffee house in a downtown location.

3.0
Apr 1, 2009

If you're desperate, go for it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are looking for full time benefits for part time work

Cons

Senior management tends to communicate poorly, and the training has definitly taken a nose dive as of late. Its not just a coffee shop anymore.

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Glassdoor has 91,145 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.