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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,429 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Reviews by job title

      85K reviews
      3.0
      Apr 26, 2009

      Difficult to move between departments

      Warranty representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starbucks is an excellent place to work unless you work for their call center. The people are excellent and the benefits were extremely good.

      Cons

      All other positions have the option to attend educational programs funded from within the company. If you take advantage of these courses you will rise quickly. I was hired on in the call center and told these opportunities would be available to me. Unfortunately, they were not. The call center is a dead end. You will only be promoted within the call center. Lateral movement is extremely rare.

      3.0
      Apr 26, 2009

      overall a good place to work

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      able to maintain work life balance. good benefits and opportunity for advancement.

      Cons

      long hours, busy atmosphere. early morning shifts

      3.0
      Apr 22, 2009

      Better than nothing, but could improve

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It provides me with experience to one day build my own business based on knowledge I acquire now. The health benefits are amazing.

      Cons

      There is a lot of pressure to perform well right now, and the expectations are high, yet there is lack of consistency or clarity when the messages are sent down from senior leadership to the store level. Senior leadership doesn't seem to understand this lack of clarity or miscommunication.

      Viewing 85222 - 85224 of 85,429 Reviews
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      Glassdoor has 91,145 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.