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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,173 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      3.0
      Sep 9, 2008

      rough waters for coffee giant.

      Functional analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      people are great - passion for what they do and how they do it. benefits are great - the office environment is comfortable and is great to work in. the building has great kitchens for all your coffee needs.

      Cons

      management confusion - lots of hurry up and wait. decisions based on fears of earnings not what's best for the company. lack of vision or course to follow.

      5.0
      Sep 7, 2008

      Great beginning job

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team environment. Great structure. Comprehensive training in all aspects of the job. Great support system by managment and plenty of opportunity for patners that wish to succeed in their carreer. the motto is to set your partner up for success. full health benefites for part time employees is a major plus along with Dental and vision. Great benefits.

      Cons

      physical labor, demanding hours. odd work schedule. no job security. lack of understanding with personal life issues. You semll like coffee at the end of every shift and come to a point where it's difficult to enjoy a good cup of coffee.

      5.0
      Sep 3, 2008

      Wonderful company!

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful people! The company if very passionate about their customers and their standards for cleanliness, freshness, and customer service go above and beyond! You go through extensive training to be knowledgeable about the drinks and the coffee that you're selling. Starbucks definitly takes the time to make sure you're happy and that you know what's expected of you and how to deliver legendary customer satisfaction.

      Cons

      Starbucks isn't for everyone. It is a fast-paced atmosphere, and in order to give the best service you need to be alert and able to move fast. This job isn't an "easy" "sit-around" kind of job. Also, how well tips you get really depends on the neighborhood your store is in. My store unfortunatly only gets between $0.50 and 1 dollar per hour weekly. But there are several stores around me that make more around $2 per hour.

      Viewing 85150 - 85152 of 85,173 Reviews
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      Glassdoor has 90,871 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.