Starbucks reviews

3.5

56% would recommend to a friend

(85,156 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
2.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

THe free coffee, The Vacation and Holidays, The great customers

Cons

No work life balancy, The continued feeling that you are being watched by your manager, They go behind your back to ask your partners "how your Doing"

4.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Great benefits / discounts. Stocks are a plus. Becoming faster and faster and more efficient helps improve employee morale and customer service, which is gratifying at the end of the day.

Cons

Every store has different management styles, some are very unprofessional. No linear line of management. Advancing is tough, especially moving into the corporate setting. Sometimes the cleaning of everything can get tedious and ever-lasting. You may sometimes encounter very frustrated and disrespectful customers, but you cannot give them your two cents, just have to nod and agree. Customer service is EVERYTHING.

4.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Great Benefit Package if you are available 24/7 to qualify for them. Health insurance, life insurance, and dental insurance are all available. It is very difficult to obtain and maintain the required hours needed for benefits. Especially if you are not available open-close.

Cons

If you are not management then you will not work full time. Only management works 40 hours. Baristas usually are scheduled to work 20-25 hours. Sometimes less. Depends on your availablity and if the manager cares for you.

Viewing 85093 - 85095 of 85,156 Reviews

Glassdoor has 90,853 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.