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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,411 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Reviews by job title

      85K reviews
      4.0
      Feb 2, 2010

      Starbucks Coffee - Shift Manager Review

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starbucks has an encouraging atmosphere that cultivates personal growth. They work well with your schedule and are generally helpful when needing time of for personal or medical reasons. The benefits are some of the best allowing anyone with at least 16 hours a week be considered full time for medicals and retirement.

      Cons

      The pay isn't fantastic as in any food-service job and thus the turnover can be high. In these situations as a manager you sometimes end up with people who don't care about their job.

      4.0
      Feb 2, 2010

      The culture is changing.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starbucks offers a great benefits package with quality of life. Their minimum hours work requirement is 40/week. The people that I worked with were great. Starbucks was very proactive with results from their partner view surveys, trying to close the gap with dissatisfied partners and upper management.

      Cons

      There are certainly favorites within the ranks and the decisions made reflects that attitude. Starbucks is going in the opposite direction with their culture. It is going towards all about the numbers and less about the people. Recognition of partners has gone way down. Its an all or nothing attitude.

      4.0
      Jan 29, 2010

      Customers make it a Difficult Job, Internally not bad

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Flexible hours *Not hard to move up - can become store manager within a year *Great benefits - HEALTH even though part-time job *Laid back atmosphere when business is slow * Good training

      Cons

      * Very low wages * angry or rude customers can make the job stressful *god forbid you forget how to make a drink..

      Viewing 85081 - 85083 of 85,411 Reviews
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      Glassdoor has 91,127 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.