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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,368 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      2.0
      Dec 17, 2009

      Not what you expect from a Employer of choice !

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good compesation Fair work/life balance Great coworkers Fair benefits

      Cons

      The most incompetent Leadership I've ever had to work with. Constant re-orgs and changes in TOP management, with very little to no knowledge or experience in the business. Bad communication. Non existent in most cases. Lack of career path There is no technology or IT resources to allow you to effectively and efficientely do your job. Great company values, that nobody fosters. Very dissapointing experience, not what I expected from a company known as an employer of choice.

      3.0
      Dec 17, 2009

      i'm going to try to not let this turn into a rant...gonna be tough. (edit: i think i did it.)

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      excellent benefits, generally awesome people to work with (of course there are exceptions), free drinks while you work!, if you're good at your job (and can back that up) it looks great on a resume (people know you deal with difficult customers regularly), great place to learn about the world - how to deal with EVERY kind of person in the world, etc

      Cons

      early hours (comes with the territory of coffee shops though), increasingly difficult upper (district and higher) management, not nearly as flexible as it used to be, benefits decreasing ("personal" days are a thing of the past, vacation time harder to accrue)....

      2.0
      Dec 16, 2009

      Great corporate values, but not setup for the future

      Design manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starbucks has great corporate values. I feel the company is genuinely interested in achieving those values. The benefits the company offers its store employees are great.

      Cons

      Poor leadership from the director level and above. Poor communication at all levels. An overall lack of entrepreneurial spirit. Lack of investment in infrastructure and technology. Organizational structure does not align with the goals of the business.

      Viewing 84991 - 84993 of 85,368 Reviews
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      Glassdoor has 91,083 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.