Starbucks reviews

3.5

56% would recommend to a friend

(85,462 total reviews)
avatar

Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Jun 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Starbucks offers full health benefits for any employee that works at least 20 hours a week. Partners recieve a review and a raise every six months and the schedules are very flexible.

Cons

Many customers will treat you as if you are a complete low life because you are serving them coffee. Sometimes you will feel like a janitor because employees are responsible for all the upkeep at the stores.

3.0
Jun 9, 2010

OK, all around

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are good benefits and decent training. Coworkers are nice, all in all. Promotions were fair and of course, coffee perks!

Cons

I wish the management would give better training on customer service, and weed out coworkers who do not perform and give customers the Starbucks experience.

Viewing 84910 - 84912 of 85,462 Reviews

Glassdoor has 91,180 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.