Starbucks reviews

3.5

57% would recommend to a friend

(85,495 total reviews)
avatar

Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,495 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Aug 23, 2010
Recommend
CEO approval
Business Outlook

Pros

- Friendly and helpful coworkers - Flexible with schedules. - Free beverages during shift, weekly markouts, and discount on other Starbucks products - Excellent training program, corporate standards for doing everything. - If you work at a high-volume store, there is always something to do so shifts go by fast.

Cons

- Sometimes you have to deal with really selfish and rude customers but you're not allowed to show frustration. - Sometimes bums come in and try to steal things from the condiment bar and it's still your responsibility to protect store property. - Office politics and gossip. - At stores that get less business, sometimes employees with seniority idle around and waste time on the clock instead of helping others out.

4.0
Aug 23, 2010
Recommend
CEO approval
Business Outlook

Pros

good benefits, free leftover food, unlimited drinks, and fun (if you like working in a fast-paced setting)

Cons

Nothing really - maybe just cleaning at the end of the shift, but that's any job.

5.0
Aug 22, 2010

Starbucks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benifits are great, and there are lots of opportunities to grow within the company. The hours are flexible, and the atmosphere at work is fun.

Cons

It is shift work, so one day you might be working at 5 am, the other day, you might be working at midnight.

Viewing 84847 - 84849 of 85,495 Reviews

Glassdoor has 91,214 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.