Pros
Starbucks is a company with enormously high expectations of its' partners. However, the company also expects a lot of itself. The mission is to nurture and inspire the human spirit, one cup, one customer and one neighborhood at a time. This is a tall order to do in three minutes. The company expects baristas to make perfect drinks, deliver legendary customer service, develop continuously, work well with others and achieve results. For minimum wage. Of course, this company also offers health benefits, tons of free coffee, management training, the opportunity to advance upward and constant feedback/coaching. This job is challenging but the potential for development is huge. The company executives emphasize community service in some ways because the scale is so large, they see the great opportunity to do good and make a difference in the world. This attitude and awareness makes me feel good when I put my head on my pillow.
Cons
The pay is not great considering the workload. The job can be frustrating, stressful, difficult, painful dirty/gross and exhausting sometimes. The labor allotment is at times ridiculous. Volume is difficult to predict so sometimes it will seem way overstaffed for the amount of customers. Sometimes (most of the time) it will feel way understaffed for the amount of customers. Everybody orders a caramel frappuccino so get used to it. A positive attitude goes a long way!
