SoulCycle reviews

3.6

40% would recommend to a friend

(984 total reviews)

Evelyn Webster

34% approve of CEO

26% positive business outlook

SoulCycle has an employee rating of 3.6 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoulCycle employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

984 reviews
1.0
Sep 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Have the opportunity to take free classes, whenever there's space available.

Cons

Very young company, placing inexperienced young kids into management roles to oversee entire facilities. Treats their field employees poorly. Human Resources is very unavailable, often changing people's salaries without prior notice when upper management fails to set growth path. Very long hours with no work/life balance. High school mentality, filled with cliques, and very informal, causing people to become stuck in roles with little responsibility.

avatar
SoulCycle Response
11y
Hi, Thanks so much for your review. This is very important to us because we are not only trying to find ways to improve our rider experience, but we are also trying to constantly improve the experience of our employees. We really appreciate you taking the time to give us the feedback. We're so sorry that you did not have the best experience working at SoulCycle as an assistant manager. It is our belief that successful managers can have a variety of different backgrounds, which means some have more management experience than others. We are constantly learning from each other, whether its managers, instructors, or the corporate team and we are truly devoted to helping our employees learn and grow with the company. We want to invest even more in training and development in order to help all of our SoulCycle team members succeed. This review is helpful in knowing where we can continue to improve. Because we are a company that is growing quickly, we are constantly on the move. This review reminds us to stop and take a moment to take into account feedback from our employees, whether they be past or present, and really learn from this. We so appreciate your time and we wish you the best in all of your future endeavors!
4.0
Aug 8, 2014

soulcycle

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fun free classes supports a lifestyle of fun, fitness and health

Cons

consuming culture no health care for part time employees studio employees work club hours open 365 days a year, so studio employees often work holidays

4.0
Jul 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Free classes is a huge perk! Great group to work with.

Cons

- Hours all over the place (sometimes 5:30AM) - Not very challenging work (might be a pro if that is what you are looking for)

Viewing 979 - 981 of 984 Reviews

Glassdoor has 995 SoulCycle reviews submitted anonymously by SoulCycle employees. Read employee reviews and ratings on Glassdoor to decide if SoulCycle is right for you.