Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      SoulCycle

      Is this your company?

      SoulCycle reviews

      Compare reviews

      3.6

      40% would recommend to a friend

      (984 total reviews)

      Evelyn Webster

      34% approve of CEO

      26% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.3

      Culture & values

      3.2

      Diversity & inclusion

      2.9

      Senior management

      2.7

      Career opportunities

      2.6

      Compensation and benefits

      SoulCycle has an employee rating of 3.6 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoulCycle employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      984 reviews
      2.0
      Jul 3, 2015

      It matters more whose clique you are in than how well you do your job.

      Front desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Taking class. The workout is no joke; it changes you and is very spiritually freeing. Being a part of a fitness enterprise. Some of the people within the company are awesome. Mo, the retail manager, was funny, kind, and treated me like a person.

      Cons

      Cliques. It's not a fair job; you get bad shifts if the managers don't like you or think you are cool. Very fake environment. Nepotism. They never schedule me at front desk and then when they need me and I have an issue, rather than working to help me do better, they simply cattily ask you to do it right be next time. Managers pretend it's all about finding the yes and helping others, yet I have felt every shift I have worked that I am not appreciated or given responsibilities. There is one girl at my location which is the most recent studio, who is treated like a princess while I do menial tasks. I was adored at my last job, and here am treated like street scum.

      avatar
      SoulCycle Response
      10y
      Thank you for taking the time to let us know how you’re feeling- we are here to listen and help. SoulCycle was built on a culture of community and kindness to others, and we strive to bring that to our riders and staff every single day! We do appreciate you - we appreciate you putting in long hours and hard work for us and for helping make our community strong. We are so sorry if you ever felt mistreated or overlooked - we hate that that was the case. We want to hear from everyone so we can take all feedback and become a better SoulCycle. We so appreciate members of our SOUL family like you who care enough to speak up and ask for change. We are implementing a company-wide anonymous survey for all SOUL employees. As we grow larger, we want to also grow BETTER. Thank you again and I would personally love to hear from you. -Liza Pasciuto SoulCycle Area Manager liza.pasciuto@soul-cycle.com
      1.0
      Jun 29, 2015

      Do your SOUL a favor and work elsewhere

      Studio manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only pro here is that you will meet cool people. The company puts on a major act and pretends they are the best company to work for and feeds you TONS of BS to get you to work for them, because of this they attract really cool genuine down to earth people. This is the ONLY PRO, which is actually sad because these cool people start to become bitter angry employees after all the unfair treatment the company puts you through.

      Cons

      This is a sweatshop disguised as a fitness studio. They prey on young people, reel them in with how cool the culture is, free soul cycle class, fun environment and then they work you to the bone and pay you pennies. This company requires you to work terrible work hours, they expect you to come in during difficult and hazardous weather conditions, they expect you to be on call and work from home, they expect you to put there clients first before YOURSELF. It is a terrible place to work even if your getting free classes. My advice is if you want to ride for free befriend some of the employees or instructors and ride for free as their guest. Or work part time but don't let anyone talk you into full time work because this company will destroy your soul.

      avatar
      SoulCycle Response
      10y
      Hi there, Thank you for your feedback. Your opinion as a long-time employee at Soul is very important and we appreciate the time you've taken to let us know how you're doing. I completely agree with your comment that one of the key elements of our success is our amazing team! You're also right that we're a younger culture, which is something we believe adds to the overall vibrant, energetic environment at Soul. That said, our Founders have set a fast pace and the work ethic that we all instill in our teams. We’re all in service of our riders - that’s how we fulfill our mission of “bringing Soul to the People”. Everyone at SoulCycle is having a direct impact on our riders’ lives. Sometimes this involves long hours and hard work but we would never intentionally put our teams in harm’s way. I apologize if you have felt unsafe at any time. Similarly, we’ve recently taken a hard look at work/life balance and compensation for our studio operators. You may know we’ve set up a team of people to create new work/life balance programs for our managers and also recently introduced a new comp structure for our field leaders. It seems like working long hours has become the way of the “always-connected” digital world and we’re trying to make sure that well-being remains a constant dialogue on our teams. To wrap this up, we love hearing from you on both the good and the opportunities we have to improve the working environment here. We apologize that your experience with SoulCycle has not been entirely positive and I encourage you to reach out to me directly on melanie.whelan@soul-cycle.com if you would like to discuss any of this further. With Soul, Melanie
      4.0
      Jun 20, 2015

      Great place to work!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people. Exciting business. Free spin classes if the class isn't sold out, but sometimes you're too busy to get to class in off-peak hours.

      Cons

      I was part-time so I can't really speak about salaries. Hopefully they are competitive. The locations are all over the city.

      Viewing 946 - 948 of 984 Reviews
      Related searches: SoulCycle jobs | SoulCycle salaries | SoulCycle benefits | SoulCycle interviews
      ReviewsSoulCycle reviews

      Glassdoor has 995 SoulCycle reviews submitted anonymously by SoulCycle employees. Read employee reviews and ratings on Glassdoor to decide if SoulCycle is right for you.