Does SoulCycle pay their employees well?

According to anonymously submitted Glassdoor reviews, SoulCycle employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at SoulCycle. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SoulCycle?

40% of SoulCycle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoulCycle 3.8 out of 5 for work life balance, 3.3 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at SoulCycle?

Front Desk (120) , Keyholder (81) , Key Holder (53) , Front Desk Staff (50) , Assistant Studio Manager (44) , Front Desk Associate (42) , Front Desk Receptionist (40) , Instructor (35) , Studio Crew (33) , Studio Manager (33) , Assistant Manager (24) , Front Desk Agent (15) , Manager (14) , Crew Member (10) , Studio Crew member (9)

What are the pros of working at SoulCycle according to real employee reviews?

"The job really isn't that hard and you can meet really great people and make positive connections." ((in 88 reviews)); "Benefits were great." ((in 35 reviews)); "Great culture to enjoy fitness and meet people!" ((in 33 reviews)); "Great coworkers and riders that came into the studios" ((in 21 reviews)); "Great staff / group of employees!" ((in 20 reviews))

What are the cons of working at SoulCycle according to real employee reviews?

"poor management of employees" ((in 31 reviews)); "Managers have no boundaries and there is no telling what will come out of their mouths from one minute to the next." ((in 27 reviews)); "Long hours and working weekends" ((in 25 reviews)); "No work/life balance" ((in 18 reviews)); "Upper management is an absolute joke." ((in 16 reviews))

What are employees saying about SoulCycle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SoulCycle layoffs and their outlook for job security at SoulCycle in 2026.

SoulCycle reviews

Compare reviews

3.6

40% would recommend to a friend

(984 total reviews)

Evelyn Webster

34% approve of CEO

26% positive business outlook

Ratings by category

3.8

Work/Life balance

3.3

Culture & values

3.2

Diversity & inclusion

2.9

Senior management

2.7

Career opportunities

2.6

Compensation and benefits

SoulCycle has an employee rating of 3.6 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoulCycle employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

4.0

Oct 20, 2015

Good company culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The job is very easy and the company makes it easy for you to provide the best customer service. There are no extensive rules or hierarchy requirements--you are very empowered to do what you think is best. You also get to take class for free!

Cons

It's taken very seriously, even though it's really just an exercise class. Some of the instructors can also be divas.

1.0

Sep 30, 2015

facilities coordinator

Facilities maintenance coordinator

Recommend

CEO approval

Business Outlook

Pros

great and friendly staff as well as members

Cons

definite downside and anyone in facilities maintenance that also involves drywall work, patching, sanding, painting knows so well that to try to perform these simple tasks is almost impossible in a health club, members do not want to be inconvenienced, they pay good money for membership to then have to be inconvenienced with noise, paint, smell and especially dust. It is just ridiculous. Soulcycle doesn't understand this and would get better, more and top quality work completed by the technician if they allowed it to be done in the proper hours which is when club is closed. Especially so when you have to do maintenance roto all the drains and toilets in the bathrooms and you must wait for everyone to disperse, ladies bathrooms even worse.

SoulCycle Response

10y

Thank you for your hard work and for taking the time to tell us about your experience working at SoulCycle. We are sorry you felt you were not set up for success and are certainly going to take this feedback into account for the betterment of the team moving forward. Everyone who works in facilities here is having a direct impact on the SoulCycle experience for our riders. To facilitate this, we often work non traditional hours to avoid inconveniencing riders during their time at the studio. Furthermore, our facilities team is encouraged to work a manageable schedule unless its tending to an emergency. We apologize if you have felt uncomfortable with this practice at any time. And thank you so much for your insights regarding drywall work - this is so good to know. We will take all this feedback and be better in the future, so thank you so much for taking the time to share! We wish you all the best.

5.0

Sep 17, 2015

Front Desk

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun, Exciting, Community support, ride for free, fast paced, predictable tasks, good for people who are highly detail oriented, meet and work with awesome people

Cons

Can be hectic. The right manager can really make or break your experience. When it is good though, it is so good.

Viewing 934 - 936 of 984 Reviews

SoulCycle

SoulCycle reviews

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Good company culture

facilities coordinator

Front Desk

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