Slack reviews

4.0

77% would recommend to a friend

(1,095 total reviews)
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Stewart Butterfield

88% approve of CEO

70% positive business outlook

Slack has an employee rating of 4.0 out of 5 stars, based on 1,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Slack employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Oct 4, 2019

Pivotal Year for Slack

Recommend
CEO approval
Business Outlook

Pros

Slack has an incredible product and brand recognition, and I truly feel fortunate to be here. Even at 2000+ employees globally, I feel like we have been able to retain the personality and light-heartedness of our culture at scale. When I was job searching, I was extremely intentional about landing at a company where I truly felt like a value-add and more than just a number & cog in the wheel. I can stay that, a year later, this is still very true. The ocmpany is a unique spot where we're learning how to navigate the public market and having a huge spotlight on us, but there are still a lot of processes, procedures, and positions that are "first of their kind" that are direct results of growth. As fluffy as it sounds, I think our core value truly are upheld -- people are so naturally driven do to the best work of their lives and make Slack the best company and product possible. It's very rewarding to hire for this culture and the teams I support. Our Field team has landed some huge and exciting accounts, and I'm so excited to hear about all the future wins as we continue to close new deals expand sales into other markets.

Cons

Slack is no stranger to the growing pains that come with scaling quickly. The theme of "running before you can walk" definitely rings through -- in multiple organizations throughout the business, teams have grown and workflows have been instilled in manners that were purely reactive, and now we're a public company that is still trying to find its sea legs -- this shouldn't be the case. Leadership has recognized this and we've embarked on the "year of execution", but I feel like I'm still waiting for tangible actions to occur and changes to be made. There's lots of talk about buckling up and getting to work, but the action + execution behind that is STILL lacking months later. We can only here the same message so many times before losing faith the having the "year of execution" actually happen.

5.0
Sep 18, 2019
Recommend
CEO approval
Business Outlook

Pros

My favorite thing about Slack is the folks I get to work with. My team is amazing and I love being surrounded by such a smart and diverse group of people. Leadership gets a lot of things right, the benefits are amazing, and work life balance is much better than a lot of other places I've been.

Cons

The biggest quality of life issue is the relatively fragile and monolithic codebase. I'm lucky enough to spend my time working out of the monolith, but it's there and it's big and it leads to incidents. We do have a healthy culture around incidents (postmortems, etc) but life would be better if we reduced the amount of time we spent on them.

5.0
Jul 16, 2018

Great Team & Transparent Management

Recommend
CEO approval
Business Outlook

Pros

- Everyone is happy to help you, but that is also tempered by the "teach a person to fish," philosophy where you look for an answer, first, and then turn to your team if you don't have any luck - The onboarding process (at least for Customer Experience) is 9 weeks in length so you have lots of time to learn before are fully trained. - Management at all levels is very supportive and open with communication..giving the "why" behind the "what" helps to focus everyone on the task(s) at hand. - The knee-jerk reaction isn't to "ask the engineers." However, the engineering team here is great at assisting with questions or difficulties. - I have found that most folks will be candid and straight-forward with you rather than giving non-descriptive and indecisive answers. - When you are at work, you focus on work, but when you are home you can be completely home...you don't feel like you still need to be accessible for work

Cons

- The 9 week onboarding process can seem a bit tedious at times - Pay is a little lower than expected, but the benefits are absolutely fantastic, so that is sort of a wash. - There is a ton of information to get through and understand...they don't expect you to memorize it all, but the process of making everything easy to find and reference is still in progress. -

Viewing 67 - 69 of 1,095 Reviews

Glassdoor has 1,227 Slack reviews submitted anonymously by Slack employees. Read employee reviews and ratings on Glassdoor to decide if Slack is right for you.