Sixt reviews

3.6

64% would recommend to a friend

(1,383 total reviews)

Alexander Sixt and Konstantin Sixt

72% approve of CEO

62% positive business outlook

Sixt has an employee rating of 3.6 out of 5 stars, based on 1,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sixt employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Jul 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Get to meet a lot of people from different cultures, and also learn people skills. Incentive was really nice too.

Cons

Always working in the sun and rain. Ideas given to management seem to bounce off and go no where.

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Sixt Response
8y
We appreciate your honest feedback with this review. We are excited to hear that you are enjoying the Customer Service Associate role with us in Fort Lauderdale and wish you a lot of success with Sixt. We have made a lot of changes so far with this location that have expanded across the U.S. and we hope to implement more of your ideas in the future. We want you to continue to provide us with your feedback. The best ideas come from our customers and employees that are living the Sixt life everyday and we are appreciative that you value our business enough to voice your opinions. Even though the results may not come quickly, know that we are working to expand these ideas on a larger level and this takes time. In the past year we have moved Sixt FLL to a larger branch, expanded our return area, Build a covered overhang for our CSA's, upgraded our uniforms, and implemented a customer service rating score for the CSA's completed easily by the customer via text. We are excited to announce new changes in the coming months as well!
5.0
Jul 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Management is very down to earth and a lot of progression to be achieved if you want it. Varied daily tasks.

Cons

Long hours/overtime but can be paid if needed. Can be stressful but so can any job, A lot of extra work to be done

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Sixt Response
8y
Thank you for your positive feedback regarding the UK! Best wishes for your future with Sixt.
1.0
Jun 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Good bonuses only if you rip people off and charge them 3 times more than what they have to pay. Bait and switch.

Cons

Management and supervisor do not know how to treat the people that is actually making them money. The managers of the fort lauderdale airport location are only there to make you feel afraid that you might loose you position. They do not know how to be professional and do not know equal treatment for their employees, more than 1 agent called out more than 13 times yet they didn't fired them. They only care about what goes in their pocket. It id a bait and switch because they do not have the cars they show online.

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Sixt Response
8y
Thank you for your review. We are concerned regarding your feedback. We provide expansive training for our managers and continuous feedback and coaching for them on a regular basis. Our most senior managers are the head of our airport locations and have tenure with Sixt. We have confidence that their direction and management style reflects the companies core values and trust that they facilitate an environment that is challenging but rewarding for all of our employees. As a Rental Sales Agent there are goals and expectations for sales and customer service. The training process is so extensive that we have weeks of training initially, refresher training every 3-6 months, as well as daily/weekly coaching with your Regional Sales Performance Manager. Through all of this, our RSA's will have the tools necessary to offer the greatest options to our customers based off of their needs. We have zero tolerance for dishonesty form our agents and do not promote this behavior. We encourage you to make your own decisions at the counter and work with your customer as far as pricing. The role is very flexible. Of course, with the entire industry there are times were we may not have a specific vehicle a customer desires due to seasonality, late returns, damaged vehicles, etc. As a result we are able to find alternatives for our customers, especially at an airport location with a large fleet to choose from. If you have additional concerns that you would like to discuss our team would like to speak further. You can reach us at 954-874-1793.
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Glassdoor has 2,075 Sixt reviews submitted anonymously by Sixt employees. Read employee reviews and ratings on Glassdoor to decide if Sixt is right for you.