Sixt reviews

3.6

63% would recommend to a friend

(1,382 total reviews)

Alexander Sixt and Konstantin Sixt

72% approve of CEO

62% positive business outlook

Sixt has an employee rating of 3.6 out of 5 stars, based on 1,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sixt employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

1K reviews
1.0
May 17, 2018

Berlin Office Role

Recommend
CEO approval
Business Outlook

Pros

Office in Berlin - good location

Cons

Recruitment department is very disrespectful to new candidates. I had a telephone interview scheduled for a Berlin job. I took a lot of time to fully prepare myself so I would be able to give a good performance in the interview. When the time for the interview came there was a connection problem with telephone. Straight away I was sent an automatically generated email to let me know the interview was therefore cancelled. I emailed straight away at the time of my interview to let them know that I was ready and that if they are having problems connecting with me then please contact me on this alternative telephone number. However, my emails were completely ignored and no alternative time slot was offered. Therefore, my first impression of the company was not good and has cast doubt on them as an employer and they way they would potentially treat their employees. I had answered all their previous emails speedily, as they requested fast movement and responses. However, they felt it fine to just ignore me completely and could not take the ten seconds out of their day to respond to me arrange an alternative interview time. I felt that this was disrespectful to both me and my time and made me feel that this is certainly not a company I would like to work for if they are treating people like this in the initial stages.

1.0
Oct 10, 2017
Recommend
CEO approval
Business Outlook

Pros

-Pay -Training (travel to Florida) -Get to test drive vehicles -Culture can be relaxed -Opportunity to meet people from all walks of life -Incentives to do well

Cons

-Unsupportive Management -Racist Management -Unorganized -No leadership -Always understaffed -A new batch of workers every 3 months -Company strives for "excellent customer service" but company has no moral compass -Too much drama -No work life balance -Superiors blame staff for everything and takes no accountability for their actions -Company has no foundation -Busy days are bearable but management is slow to assist -Poor Communication

avatar
Sixt Response
8y
Sixt is happy to hear you love our culture and our work hard, play hard environment! We have some cool perks like driving our fleet, flying to LAX or Florida for training, and we offer great incentives. We understand working at an airport location can make your work hours tough. Management gives out monthly schedules in advance so employees can manage their work/life time. Our recruiters stress the need for scheduling flexibility during the hiring process so candidates are aware this is not a typical 9-5 position. Fortunately, the money motivated candidates love our airport locations despite the varying time schedule because it gives our employees the opportunity to make the most of commission. I am sorry that you were unhappy during your time with Sixt. Please feel free to reach out to the HR department at 954-874-1793 for any complaints. Thank you for taking the time to review your position.
3.0
Aug 10, 2017
Recommend
CEO approval
Business Outlook

Pros

- a great job for someone with some experience in Sales or Customer Service. - get to learn & operate vehicles all sizes. - health insurance is good if you've been with the company for more than 3 years.

Cons

- Lazy Co workers, - Supervisors & managers lack common sense. - People that are "up there" have never Checked in a car or Sell a thing in the counter but expect excellent customer service. - No wage Raise after working for 6 months, a Year, or more. Forget about it!! - good employees don't get recognition just get Used & Tossed around. - most likely 8/10 EMPLOYEES ARE ON DRUGS WHILE OPERATING VEHICLES. since there's no Drugs & alcohol test needed to work here. - RSA's Do fraud on a daily Basis & managers don't care because the more money RSAs make the more money Managers gain.

avatar
Sixt Response
8y
We appreciate your honest feedback with your review. We are happy to hear you believe this is a great job for someone with experience in Sales or Customer Service. Those are two of the most important skills needed for this industry. I hope you enjoy working with our fleet of cars as much as our customers love them! We’re glad you are able to take advantage of our benefits package. We provide affordable healthcare to all employees after 60 days of employment. We also take pride in lowering our health care premiums for employees based of tenure. Sixt allocates a lot of resources into recruiting and staffing to ensure our employees are properly trained for their position. Each manager must first become a “management trainee” before being able to supervise one of our branches. This special course educates our branch managers on how our company works and tests their knowledge on daily operations. We keep them up to date with company knowledge by periodically setting training for our upper management positions. Sixt also brings in management from Sixt Germany and external candidates with experience in the industry. We try our hardest to recruit management that ensure our branches are being run properly by experienced and skilled persons. Customer Service Associates have the opportunity to move into non- entry level positions that offer a higher base rate. We provide a quick growth potential based off performance. CSA positions have metrics, such as surveys completed by customers asking how well the CSA performed his/her work duty. There are also specific protocols in documenting car rental damage. Both of these metrics are reviewed by the manager, and they assess how to move forward with the employee. As far as coming into an entry level customer service position, we are extremely competitive and pay above market value compared to other car rental companies. The rate offered for this position is significantly above minimum wage, and Sixt is always looking to promote from within to our best performers. Please note, Sixt does have a drug and alcohol policy where we hold the right to test any employee if we were under the suspicion of drug abuse. Sixt does not tolerate the use of drugs and alcohol in the workplace, or operating a vehicle. If we were to notice any employee under the influence, they will be subject to take a drug and alcohol test, and will take proper disciplinary action. Sixt also does not tolerate fraud in any capacity. Our management team runs a “Daily Fraud” report to keep abreast any unethical activity at the front counter, as well as check- in. If we believe any fraud is occurring in any of our branches, we will fully investigate and prosecute. Fraud is a fire-able offense, and will lead to termination. Again, I would like to thank you for your honest feedback. Sixt certainly values the responses of current and/or previous employees’ experiences at Sixt. We are continuously looking for ways to improve and make our business a better place to work. I strongly encourage you to reach out to our VP of HR about your concerns. Please contact Gaddy at 954-874-1793.
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