Fraud and deception is the main sales "STRATEGY" used by “ALL” top performing sales reps. This creates a problem for people like me who did not succumb to such behavior. Telling customers that they NEED liability to be able to drive in Florida, telling customers that they NEED the toll package if they are going to be using the highways, selling one service at a specific price without telling the customer that they are actually paying for another two services they did not request within the price you quoted, after telling them they “HAD TO BUY IT”. It’s shameful! Management approves of this behavior, they are aware of it even thou they create the illusion that they aren’t, they also expect his behavior from you, their main concern is having the branches IRPD over 22.00, a very important metric used by corporate to calculate your monthly commission payout.
Schedule: The schedule was also a big factor in me quitting. There is no consistency! You get the new schedules every two weeks with different variation of time. You might come in one day from “5am – 1pm” followed by “2:30pm – 10:30pm” followed by “6pm – 2am.” Horrific work life balance!
Management: Most of the managers I came across lacked basic leadership skills. I was ridiculed by two of them due to the way I communicate with people. I get the feeling these people are managers due to their tenure with the company and not their ability to lead a team.
