- Culture and Wellbeing: A performance and profit-focused culture that can neglect employee wellbeing, with a notable division between head office and operations.
- Professional Development Uncertainty: Changes have led to a lack of clarity around training and career growth opportunities.
- Communication and Management Issues: Challenges in effective communication and leadership, particularly due to a top-down management style that often negates middle management's role in staff support.
- Staff Burnout: Senior management's consistent disregard for staff burnout concerns, with no substantial measures to address it.
- Disconnect Within the Organisation: A significant gap between SIXT Australia's operations and its global counterpart, as well as within the NRMA group, hindering local initiatives and cohesion.
