Shell reviews

4.0

74% would recommend to a friend

(13,603 total reviews)
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Wael Sawan

62% approve of CEO

62% positive business outlook

Shell has an employee rating of 4.0 out of 5 stars, based on 13,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shell employee rating is in line with the average (within 1 standard deviation) for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

14K reviews
4.0
Jan 18, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are excellent. The engineering staff is great and very innovative. Impression that there is a greater degree of freedom to be creative than in other companies, e.g. Exxon. Exception to creativity is is in general IT, i.e. desktop tools.

Cons

Weak senior leadership. Very bureaucratic. Focused on generating processes and procedures rather than on meaningful action. Slow decision making. Paralysis by analysis. Comments to leadership are in reference to non-US based leaders. The same innovation referenced in best reasons can also be a hindrance when we go overboard to gold plate a project when something simpler may have sufficed. IT and HR are horrible. IT extremely fearful of new ideas and way behind and HR is clueless. IT decisions appear to be based exclusively on cost of maintaing system/software and not on value to end-users. This results in tools being rolled out with features rendered shut down. This reduces the cost of support. But that is only because so many features have been shut down or configuration is so convoluted that the software is practically unusable. So, obviously support costs are down because no one is using the software. Greater offshoring of jobs, especially at the lower levels but also review of moving jobs at the next level. The problem with that model is that if you don't have entry level jobs in the US, what happens to the jobs pipeline? Where will the people for the next level jobs come from?

4.0
Jan 16, 2009

Excellent employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Industry leading compensation & benefits, especially for the IT sector - Excellent work/life balance with generous vacation & flex time - Investment in up to date technologies - Training and professional development - Great success sharing program - Modern, comfortable work environment

Cons

- Global organization is trending towards outsourcing many IT functions - Often dysfunctional management in the IT organization - Senior management often views IT as a unnecessary drain on resources

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