Is Shell a good company to work for as a Customer Service Intern?

Customer Service Intern professionals working at Shell have rated their employer with 4.4 out of 5 stars in 48 Glassdoor reviews. This is a higher than average score with the overall rating of Shell employees being 4.0 out of 5 stars. Search open Customer Service Intern Jobs at Shell now and start preparing for your job interview by browsing frequently asked Customer Service Intern interview questions at Shell .

Does Shell pay Customer Service Intern employees well?

Customer Service Intern professionals rate their compensation and benefits at Shell with 4.0 out of 5 stars based on 48 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Customer Service Intern salaries at Shell.

How happy are Customer Service Intern professionals working at Shell?

97% of Customer Service Intern employees at Shell would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Customer Service Intern professionals have also rated Shell with a 3.7 rating for work-life-balance, 4.0 rating for diversity and inclusion, 4.0 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Shell?

Cashier (335) , Engineer (306) , Business Analyst (302) , Software Engineer (277) , Project Manager (261) , Manager (232) , Intern (217) , Analyst (213) , Sales Associate/Cashier (158) , Project Engineer (119) , Financial Analyst (111) , Process Engineer (106) , Customer Service Representative (91) , Data Engineer (90) , Sales Associate (89)

What are the pros of working at Shell according to real employee reviews?

"Good work life balance and effective WoW" ((in 1468 reviews)); "very ethic and good benefits" ((in 1029 reviews)); "Pay is good and they gave out quarterly gas cards based upon profits and earnings." ((in 780 reviews)); "The culture is great and supportive yet challenges you to continuously expand your professional skills." ((in 709 reviews)); "great people and multicultural (though the latter is changing through centralisation and offshoring)." ((in 687 reviews))

What are the cons of working at Shell according to real employee reviews?

"Continuous restructurings every 2 years mean no job security and teams being understaffed (although certain top management remains same for decades)." ((in 232 reviews)); "bad managers and cumbersome working with HR employees to get forms." ((in 158 reviews)); "Long hours and lots of things going on at once" ((in 135 reviews)); "Slow career progression and lot of bias in promotions" ((in 127 reviews)); "poor leadership and direction" ((in 90 reviews))

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Shell

Shell Customer Service Intern reviews

4.4

97% would recommend to a friend

(48 total reviews)

Wael Sawan

100% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (48 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service Intern employees have rated Shell with 4.4 out of 5 stars, based on 48 company reviews on Glassdoor. This indicates that most Customer Service Intern professionals have an excellent working experience there. Shell is rated 21% above average by Customer Service Intern professionals compared to other employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

48 reviews

4.0

Aug 8, 2023

Shell Internship

Intern

Recommend

CEO approval

Business Outlook

Pros

Pay Relocation stipend Intern events

Cons

Slow Mentors are busy Can get stuck

5.0

Jun 21, 2023

Intern @ Shell

Intern

Recommend

CEO approval

Business Outlook

Pros

Great Work PLace . . . .

Cons

None . . . .

5.0

Jan 23, 2023

One of the best companies to work for.

Intern

Recommend

CEO approval

Business Outlook

Pros

Great leadership, great support, encouraging encouraging environment to achieve whatever you want in your role.

Cons

It really does take care of its employees

Viewing 13 - 15 of 48 Reviews

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Jobs at Shell

Cashier/Customer Service

Cashier/Customer Service

Shell Gas Station Customer Service Cashier

West Baden Springs, IN

$36K - $47K /yr

(Glassdoor est.)

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Shell Customer Service Intern reviews

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Shell Internship

Intern @ Shell

One of the best companies to work for.

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