Is Shell a good company to work for as a Customer Service Intern?

Customer Service Intern professionals working at Shell have rated their employer with 4.4 out of 5 stars in 47 Glassdoor reviews. This is a higher than average score with the overall rating of Shell employees being 3.9 out of 5 stars. Search open Customer Service Intern Jobs at Shell now and start preparing for your job interview by browsing frequently asked Customer Service Intern interview questions at Shell .

Does Shell pay Customer Service Intern employees well?

Customer Service Intern professionals rate their compensation and benefits at Shell with 4.0 out of 5 stars based on 47 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Customer Service Intern salaries at Shell.

How happy are Customer Service Intern professionals working at Shell?

97% of Customer Service Intern employees at Shell would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Customer Service Intern professionals have also rated Shell with a 3.7 rating for work-life-balance, 4.0 rating for diversity and inclusion, 4.0 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Shell?

Cashier (335) , Engineer (306) , Business Analyst (302) , Software Engineer (277) , Project Manager (261) , Manager (232) , Intern (217) , Analyst (213) , Sales Associate/Cashier (158) , Project Engineer (119) , Financial Analyst (111) , Process Engineer (106) , Customer Service Representative (91) , Data Engineer (90) , Sales Associate (89)

What are the pros of working at Shell according to real employee reviews?

"Very flexible and good work life balance" ((in 1466 reviews)); "very ethic and good benefits" ((in 1013 reviews)); "Good pay and beneifts and I would have stayed longer if they were not moving the positions to India." ((in 762 reviews)); "Good culture but very dependent on location/team" ((in 699 reviews)); "great people and multicultural (though the latter is changing through centralisation and offshoring)." ((in 685 reviews))

What are the cons of working at Shell according to real employee reviews?

"Continuous restructurings every 2 years mean no job security and teams being understaffed (although certain top management remains same for decades)." ((in 235 reviews)); "bad managers and cumbersome working with HR employees to get forms." ((in 163 reviews)); "Long hours and lots of things going on at once" ((in 136 reviews)); "poor leadership and direction" ((in 94 reviews)); "lots office politics is there" ((in 76 reviews))

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Shell

Shell Customer Service Intern reviews

4.4

97% would recommend to a friend

(47 total reviews)

Wael Sawan

100% approve of CEO

67% positive business outlook

Ratings by category

4.0

Culture & values

4.0

Diversity & inclusion

4.0

Senior management

4.0

Compensation and benefits

3.7

Work/Life balance

3.2

Career opportunities

Customer Service Intern employees have rated Shell with 4.4 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Customer Service Intern professionals have an excellent working experience there. Shell is rated 21% above average by Customer Service Intern professionals compared to other employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

47 reviews

4.0

Sep 9, 2015

excellent opportunity

Intern

Recommend

CEO approval

Business Outlook

Pros

great place to work, excellent opportunities as well

Cons

too many protocols which makes some process really slow

5.0

May 4, 2015

Great learning experience

Intern

Recommend

CEO approval

Business Outlook

Pros

Great employer, progressive on safety. The ''Shell Students Society'' organizes field trips, lunches and after work drinks for students. And is a great way to get to know other students. The overall language is English, a lot of students do a assessed internship, with hope for a future career at shell.

Cons

Most graduate positions are in the Netherlands, very few in the UK. And the salary is relatively low.

4.0

Jan 24, 2015

Internship

Intern

Recommend

CEO approval

Business Outlook

Pros

Work life balance was great as long as you deliver your work. Office culture was very relaxed. Compensation and benefits were brilliant for an intern.

Cons

The manager was a micromanager, did not have the required skills to lead a team, however was technically strong in his field.

Viewing 37 - 39 of 47 Reviews

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Shell Customer Service Intern reviews

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