Is Shell a good company to work for as a Credit Support Analyst?

Credit Support Analyst professionals working at Shell have rated their employer with 3.8 out of 5 stars in 46 Glassdoor reviews. This is a lower than average score with the overall rating of Shell employees being 4.0 out of 5 stars. Search open Credit Support Analyst Jobs at Shell now and start preparing for your job interview by browsing frequently asked Credit Support Analyst interview questions at Shell .

Does Shell pay Credit Support Analyst employees well?

Credit Support Analyst professionals rate their compensation and benefits at Shell with 3.5 out of 5 stars based on 46 anonymously submitted employee reviews. This is 10.8% worse than the company average rating for salary and benefits. Find out more about Credit Support Analyst salaries and benefits at Shell .

How happy are Credit Support Analyst professionals working at Shell?

54% of Credit Support Analyst employees at Shell would recommend their employer to a friend. This rating has decreased by 32% in the past 12 months. Credit Support Analyst professionals have also rated Shell with a 4.2 rating for work-life-balance, 3.9 rating for diversity and inclusion, 4.0 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Shell?

Cashier (333) , Engineer (306) , Business Analyst (302) , Software Engineer (276) , Project Manager (261) , Manager (232) , Intern (214) , Analyst (212) , Sales Associate/Cashier (158) , Project Engineer (118) , Financial Analyst (111) , Process Engineer (106) , Customer Service Representative (91) , Data Engineer (90) , Sales Associate (89)

What are the pros of working at Shell according to real employee reviews?

"good work life balance and flexible" ((in 1478 reviews)); "very ethic and good benefits" ((in 1022 reviews)); "The pay is good and once you learn how to navigate the system there is room to move." ((in 793 reviews)); "The culture is great and supportive yet challenges you to continuously expand your professional skills." ((in 699 reviews)); "great people and multicultural (though the latter is changing through centralisation and offshoring)." ((in 679 reviews))

What are the cons of working at Shell according to real employee reviews?

"1. Poor management emphasizes in results solely from data analysis rather than quality or focusing in listening to subordinates" ((in 345 reviews)); "Continuous restructurings every 2 years mean no job security and teams being understaffed (although certain top management remains same for decades)." ((in 228 reviews)); "bad managers and cumbersome working with HR employees to get forms." ((in 158 reviews)); "Long hours and lots of things going on at once" ((in 135 reviews)); "Slow career progression and lot of bias in promotions" ((in 127 reviews))

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Shell Credit Support Analyst reviews

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3.8

54% would recommend to a friend

(46 total reviews)

Wael Sawan

79% approve of CEO

67% positive business outlook

Ratings by category

4.2

Work/Life balance

4.0

Culture & values

3.9

Diversity & inclusion

3.7

Career opportunities

3.5

Compensation and benefits

3.2

Senior management

Credit Support Analyst employees have rated Shell with 3.8 out of 5 stars, based on 46 company reviews on Glassdoor. This indicates that most Credit Support Analyst professionals have a good working experience there. Shell is rated in line with the average (within 1 standard deviation) by Credit Support Analyst professionals compared to other employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

46 reviews

4.0

Dec 21, 2021

Good salary - difficult work life balance

Credit analyst

Recommend

CEO approval

Business Outlook

Pros

Salary is high for fresh grad

Cons

Credit analysts are put up to do work that is not even part of their job description so they are forced to go overtime

3.0

Sep 13, 2021

Takes care of their employees

Credit analyst

Recommend

CEO approval

Business Outlook

Pros

Health is utmost priority, high HMO coverage

Cons

Salary is stiff, you cannot negotiate for higher salary because every job grade has a floor and ceiling

5.0

Aug 16, 2021

People-centric

Credit analyst

Recommend

CEO approval

Business Outlook

Pros

Good culture Work life balance Competitive HMO package Focused on people development

Cons

Traditional No bonus/salary increase during pandemic Annual raise is minimal

Viewing 25 - 27 of 46 Reviews

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Shell Credit Support Analyst reviews

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Good salary - difficult work life balance

Takes care of their employees

People-centric

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