ServiceNow Software Developer reviews

4.1

87% would recommend to a friend

(381 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

Software Developer employees have rated ServiceNow with 4.1 out of 5 stars, based on 381 company reviews on Glassdoor. This indicates that most Software Developer professionals have an excellent working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

381 reviews
5.0
Oct 3, 2013
Recommend
CEO approval
Business Outlook

Pros

An environment that fosters employee ideas and creativity. Overall product is innovative and has a massive potential market. Excellent salary, bonuses, and benefits. Transitioning to better more modern software technologies (Angular, Mongo, etc.).

Cons

Somewhat of a "Good ol' boys" club that exists for people that have been with the company...kind of unavoidable. The overall product is innovative but some of the specific technologies used are archaic... single tenant SaaS architecture is expensive and lagging behind the competition. Dont even get me started with Jelly.

5.0
Sep 11, 2013
Recommend
CEO approval
Business Outlook

Pros

ServiceNow is in an outstanding position to get its software platform used practically everywhere, dramatically increasing our value. Our founder is still here and is actively contributing to the code base in ways that get thunderous applause in keynotes. Customers are truly jazzed about us. Even if they encounter problems, it is usually a very supporting partnership getting them through those problems. Not antagonistic. They love using our software and keep finding ways to use the platform in other parts of their business once we get a "foot in the door".

Cons

With the recent avalanche of hiring as we grow, it is easy to lose sight of a common goal. An increasing number of locations makes the organization feel disjointed at times, with the impression that everyone isn't always moving in the same direction. No 401k matching...yet!

5.0
Jun 18, 2013

Amazing place to work

Recommend
CEO approval
Business Outlook

Pros

You get to work with really talented people in a fast paced environment that embraces new technology and innovation. Great compensation with a flexible work environment.

Cons

The software has a lot of legacy baggage that you have to deal with as a developer. Lots of undocumented "gotchas" where the developer who worked on it is no longer around.

Viewing 379 - 381 of 381 Reviews

Glassdoor has 6,614 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.