ServiceNow reviews

4.1

81% would recommend to a friend

(5,711 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I love the culture here. Senior management is employee-friendly and easy to approach. Employee benefits are in line with market standards. Company stocks, insurance, and good pay. The best part is the 3-month paternity leave; other companies just offer a week.

Cons

I don't see many cons, except for frequent leadership changes, which create uncertainty.

Viewing 268 - 270 of 5,711 Reviews

Glassdoor has 6,647 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.