ServiceNow reviews

4.1

81% would recommend to a friend

(5,710 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great enterprise sales experience at a top tech company. Good promotability options if you are willing to relocate or travel. Vast amount of resources

Cons

Confusing commission structure. Hybrid role, but expected with some younger sellers.

4.0
Jan 26, 2026

Salary

Recommend
CEO approval
Business Outlook

Pros

Involved in top technology trend maker

Cons

tons of internal work and processes

5.0
Jan 25, 2026

Great company culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great manager who listens and coaches well

Cons

Can be a lot of work depending on the team

Viewing 247 - 249 of 5,710 Reviews

Glassdoor has 6,646 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.