ServiceNow reviews

4.1

81% would recommend to a friend

(5,709 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,709 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Feb 5, 2026

Meatgrinder

Recommend
CEO approval
Business Outlook

Pros

Good benefits (at least at the time I was there). Clean office, well-stocked kitchen.

Cons

Technology stack is very limited and there isn't much to learn in terms of technologies. Constant push for more work (this is why the kitchen is well stocked - so that one can stay in the office). One quickly becomes worn out, yet the push never stops. Employees are constantly being fed some cool-aid. If you want to apply internally for a position with a different team or department, they require that you notify your current manager upfront. Never heard of that elsewhere.

4.0
Feb 4, 2026

Good overall, even for a newcomer in the industry

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good name brand

Cons

You sometimes end up overworking without the management acknowledging your effort.

5.0
Feb 4, 2026

Company is great to work for

Recommend
CEO approval
Business Outlook

Pros

Good Maternity and paternity leave Good pay Work life balance conversation happens with Manager Culture is good

Cons

Cons depend on the team you are working for

Viewing 220 - 222 of 5,709 Reviews

Glassdoor has 6,645 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.