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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,680 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Apr 13, 2017

      Toxic

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      RSU's are great, if you can stomach the culture.

      Cons

      Lack of quality leadership across the org. Teams are very silo'd and individuals easily get entrenched in their outlook.

      2.0
      Feb 27, 2017

      Fear-Based Culture

      Senior management - marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast growing company. Solutions and a platform that customers really like and advocate. Compensation is on par with the industry. There is some opportunity for career growth since ServiceNow is growing rapidly.

      Cons

      The culture and employee performance policy dictate that employees are measured by managerial opinion and to a lesser degree by fellow employee opinion. There aren't clear objectives set to gauge performance which leaves employees exposed. Managers can terminate employees at any point without warning. This drives fear, double standards, the high amounts of politics, and constant employee churn. ServiceNow is also a very fast paced environment with constant change. Work-life balance is generally not good.

      2.0
      Feb 8, 2015

      Sr. Engagement Manager

      Professional services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary, RSU's/Stock Options, working from home(if you like that)

      Cons

      No support, you are on your own. Only time you get feedback is when its bad. Sales is king and it doesn't matter what and how they sell. No work life balance - its all about utilization. No career opportunities.

      Viewing 160 - 162 of 5,680 Reviews
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      Glassdoor has 6,615 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.